Product Assurance Specialist

4 days ago


bareilly, India beBeeSpecialist Full time

Product Assurance SpecialistWe're seeking a meticulous Product Assurance Specialist to serve as a vital link between our clients, product, and engineering teams. You'll be responsible for identifying issues, ensuring product quality, and maintaining clear communication with stakeholders throughout the resolution process.Key Responsibilities:Perform manual and exploratory testing across all platform channels (WhatsApp, email, voice, web chat)Identify, document, and track bugs with clear reproduction stepsValidate bug fixes and perform regression testing before releasesDevelop and maintain test cases for new and existing featuresRespond to client-reported issues promptly and professionallyInvestigate, troubleshoot, and resolve client concernsProvide regular updates to clients on issue status and resolution timelinesEscalate critical issues appropriately and keep stakeholders informedWork closely with the engineering team to report and prioritize bugsProvide detailed bug reports with logs, screenshots, and contextual informationParticipate in sprint reviews and planning sessionsCollaborate on root cause analysis for recurring issuesJob Requirements:Excellent analytical and problem-solving skillsStrong attention to detail and organizational abilitiesEffective communication and interpersonal skillsAbility to work in a fast-paced environment and meet deadlinesBenefits:Opportunity to work with a cutting-edge technology companyCompetitive salary and benefits packageProfessional development and growth opportunities



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