Remote Customer Support Representative

2 weeks ago

hyderabad, India beBeeCustomer Full time

Job DescriptionWe are seeking highly skilled professionals to join our team as Customer Support Representatives. As a Remote Voice Support Specialist, your primary responsibility will be to handle inbound and outbound customer calls in a professional manner.Tasks include:Handling customer inquiries and issues over the phone or via chatProviding accurate and timely information to customersResolving customer complaints and concerns effectivelyMaintaining high levels of communication quality and customer satisfactionIn addition to voice support, you may also be responsible for responding to customer emails and resolving queries in a timely and accurate manner.To succeed in this role, you will need excellent English language skills, both spoken and written, as well as prior experience in customer-facing roles. You must be comfortable working night shifts during US business hours and able to maintain high levels of customer satisfaction.

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