SAP SM

2 weeks ago

hyderabad, India Enterprise Minds, Inc Full time

Job Summary:

We are seeking a highly skilled SAP SM (Service Management) Consultant with expertise in SAP HANA to support and enhance our SAP Service Management processes. The ideal candidate should have hands-on experience in SAP SM module configurations, integrations with S/4HANA, and end-to-end service management processes.


Key Responsibilities:

✅ SAP SM Implementation & Support: Configure, customize, and enhance SAP SM functionalities in an S/4HANA environment.

✅ Business Process Analysis: Work closely with business stakeholders to analyze service processes and recommend best practices.

✅ Integration with SAP Modules: Collaborate with SD, MM, PM, and FI/CO teams for seamless integration.

✅ Incident & Change Management: Troubleshoot issues, provide resolutions, and implement process improvements.

✅ Enhancements & Upgrades: Work on system upgrades, migration to HANA, and deployment of new features.

✅ User Training & Documentation: Conduct end-user training and prepare functional documentation.


Required Skills & Qualifications:

✔ Experience: Minimum 5+ years in SAP SM with hands-on exposure to SAP HANA/S/4HANA.

✔ Technical Expertise: Strong understanding of Service Order Management, Warranty Claims, Service Contracts, and Repair Processing.

✔ Integration Knowledge: Good knowledge of SD, MM, PM, and CS modules.

✔ SAP HANA Experience: Experience in SAP S/4HANA migration or implementation is preferred.

✔ Analytical & Problem-Solving Skills: Ability to troubleshoot issues and optimize business processes.

✔ Communication: Strong verbal and written communication skills for stakeholder management.


Preferred Skills (Nice to Have):

🔹 Experience with Fiori/UI5 apps related to SAP SM.

🔹 Knowledge of ABAP debugging and BAPI enhancements.

🔹 Experience in SAP Cloud Platform (BTP) integrations.

🔹 Certification in SAP S/4HANA Service Management is a plus.

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