Tech Mahindra | Delivery Lead

2 days ago


india Tech Mahindra Full time

• Minimum 15+ years of IT experience; 10+ years as leading a team. Must have ideally worked as a Program and Delivery Manager, heading delivery units of 50-100 team members for a minimum of 5 years

• Must be able to handle discussions with client and manage client escalations, achieving a win – win position

• Innovative mindset with ability to map industry leading solutions and products to client OSS landscape, coming up with proactive, value addition proposals

• Minimum 15+ years of IT experience; 10+ years as leading OSS Transformation Delivery Program

• Excellent in written and oral communication, with presentation abilities

• Excellent in creating innovative presentations

• Exposure to and experience of working in PreSales, working with multiple internal units and leading a co-ordinated solution across multiple competencies

• Providing technical solutions to client requirements and presenting the solution to client stakeholders

• Must have knowledge of end to end implementation, customization and enhancement of OSS programs primarily in Plan and Build, Network Rollout, Service Fulfillment, Network Management and Assurance domains and its integration with third party apps and tools

• Understanding of traditional and agile delivery models, spotify, Scaled Agile

• Understanding of DevOps, Cloud will be an added advantage

• Thorough knowledge of OSS domains, Telecom OSS processes, Program Management and C-level communication

• Translate baseline business requirements into technical requirements and customizations

• Oversee implementation progress from functional and non-functional requirement perspective.

• Provide consulting advice to customer on continuous improvement of IT & Business processes and services

• Responsible for sharing the best practices and consultation throughout the technical design of the project

• Should be able to own Revenue and EBITDA target, with an understanding of cost optimization levers


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