Newtork Engineer-Juniper SRX/Aruba

1 week ago

Bengaluru, Karnataka, India HCLTech Full time

Job Title: Senior Engineer Consulting (Juniper/Aruba)

Reporting To: Senior Manager

People: Matrix management of engineering team members.

Budget: No Budget responsibilities

Customers: Customer facing role

Role Summary:

  • Design and hands-on implementation of the customer's complex network infrastructure, supporting WAN, LAN, WLAN on a multi-vendor network consisting primarily of Juniper, Aruba, Mist, with some Cradlepoint & Cisco.
  • Create & maintain documentation for the implementation of the customer's network, including change approval processes.
  • Support and coach other engineers in the team at a technical level to provide engineering support to to provide high quality services/solutions to our customers.
  • Lead and assist in defining the strategy needed to enable delivery of complex projects.
  • Manage the deliverables on complex customer design and implementation projects.
  • Perform advanced analysis on any complex incidents and acts as escalation engineer for internal organizations and clients.
  • Fourth-level support for Operations as part of the 'Incident and Problem Management Process'.
  • Create processes for other engineers to follow in order for them to successfully deliver solutions.
  • Lead and own projects and a small team of engineers, drive projects to a successful conclusion.

Education/Training Experience Other

  • Bachelor's degree or equivalent experience.
  • Two or more technical certifications at associate or professional levels related to VZ Product portfolio areas.
  • Technical knowledge &experience to Juniper JNCIP or JNCIE level with focus on WAN, LAN, WLAN.
  • Technical knowledge & experience with Aruba Central, Aruba switches and Aruba WLAN highly beneficial.
  • Technical knowledge & experience with Mist dashboard and WLAN is also highly beneficial.
  • Technical knowledge & experience to Cisco CCNP or CCIE level on WAN & LAN beneficial.
  • Fluent English communication skills both written and verbal, and comprehension are absolutely essential. You'll be communicating with native English speakers and non-native English speakers daily.

Experience

  • 8 or more years' technical experience in design and implementation of large-scale customer networks.
  • Experience within telecommunication organisation/ International companies would be beneficial.
  • Experience and Affinity with working in a multi-cultural work environment. Affinity with working in an international company, with international customers, taking into account various time-zones.
  • Ability to give guidance and coaching to other engineers at a technical level.

Other

  • Excellent interpersonal, written communications and presentation skills.
  • Flexible work attitude, being willing to work irregular hours when required, but at the same time knowing how to set boundaries and find a healthy work-life balance.
  • Ability to cope with the politics of large company environments.
  • Communication: Professional level of personal and business communication at levels from operational engineering to customer technical contacts.
  • Ability to work proactively and reactively in an autonomous manner.

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