Customer Service Ambassador

7 days ago

coimbatore, India beBeeCustomerService Full time

Job Title: Customer Service Representative We are seeking a skilled and motivated individual to join our team as a Customer Service Representative. This role involves handling inbound/outbound calls and assisting customers with flight bookings, changes, and queries. Responsibilities:Customer Service:Handle customer inquiries and provide solutions in a timely and professional manner.Assist customers with booking flights, making changes, and answering queries.Communication Skills:Communicate clearly and effectively with customers via phone, email, or chat.Build rapport with customers to ensure excellent customer service.Technical Skills:Proficient in using CRM systems and other software tools.Maintain accurate records of customer interactions. Requirements:Education:Bachelor's degree in any field.Experience:1-2 years of experience in customer service or related field.Skills:Excellent communication and interpersonal skills.Ability to multitask and manage time effectively.Basic knowledge of computer software and systems. Benefits:Competitive Salary:A competitive salary package.Permanent Work From Home Opportunity:The opportunity to work from home on a permanent basis.Training and Career Growth Opportunities:Ongoing training and development opportunities to enhance your skills and career growth.Attractive Incentives:Attractive incentives for meeting performance targets.

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