AI Banking Transformation Specialist

Reinvent Banking with AIYou have the chance to revolutionize banking and make it effortless, intelligent, and profitable for everyone. At our organization, we're pioneering a new future of banking using cutting-edge Generative AI technology.We serve over 100 banks and credit unions with our hyper-personalized customer interactions across voice, chat, and employee-assisting solutions. Our mission is clear: to make banking simpler, smarter, and more efficient while boosting revenue for financial institutions.About the RoleWe're looking for a skilled Software Development Engineer IV to join our Core Platform Team. This team designs and scales foundational systems that power all our AI-driven products, from secure authentication and configuration engines to core services like logging, feature management, and real-time orchestration.You'll work alongside experienced engineers to build modular, high-performance backend systems that ensure uptime, compliance, and scalability across the company. This is a hands-on role ideal for engineers seeking to grow their impact while working on production infrastructure used by every product team.Key ResponsibilitiesDesign, develop, and optimize scalable microservices and RESTful/GraphQL APIs for Interface's conversational AI platform, ensuring high availability, low latency, and seamless integration with products and partner ecosystems.Implement and maintain complex workflows using event-driven architectures, leveraging technologies like Kafka, RabbitMQ, or AWS SNS/SQS, to support real-time conversational AI interactions and data processing.Design and manage robust data models and database schemas using SQL (e.g., PostgreSQL, MySQL) and NoSQL (e.g., MongoDB, DynamoDB) databases, optimizing for performance, scalability, and data consistency.Conduct thorough code reviews, providing constructive feedback on code quality, adherence to coding standards, and alignment with architectural best practices, while mentoring junior developers.Collaborate with cross-functional teams, including frontend developers, product managers, QA engineers, and conversational designers, to define technical requirements, resolve bottlenecks, and deliver end-to-end features on cloud platforms (e.g., AWS, GCP, Azure).Ensure system reliability by implementing monitoring, logging, and alerting solutions using tools like Prometheus, Grafana, or ELK Stack, and proactively address performance issues through profiling and optimization.Drive adoption of CI/CD pipelines, containerization (e.g., Docker, Kubernetes), and infrastructure-as-code (e.g., Terraform, CloudFormation) to streamline deployments and maintain production-grade systems.About YouTechnical Expertise: 7-10 years of experience in building and delivering complex, scalable technical products.Scalable Systems Design: Extensive experience with distributed systems, low-latency applications, and microservices.Real-Time Experience: Proven track record with real-time interactions, leveraging technologies such as web sockets, long-polling, and server-sent events to create responsive, real-time applications.Security & Data Protection: Hands-on experience implementing security and data protection measures.Problem-Solving Mindset: A proactive attitude to identify and resolve issues before they become problems.Best Practices Advocate: Strong advocate for Test-Driven Development (TDD) and unit testing.Proficiency in Advanced Prompt Engineering: Proficient in designing, optimizing, and integrating LLM prompts into complex workflows and production systems.What We OfferRemote-first cultureHigh ownership, high impactComprehensive benefitsJoin Us to Shape the Future of Banking