Dy. Manager

8 hours ago

west bengal, India Dalmia Bharat Group Full time

Position: Area Sales Manager

Designation: Dy. Manager

Dept: Institutional Sales (Non Trade Sales)

CTC: INR 9 - 13 LPA

Place: Durgapur

Credentials: MBA / PGDM


Responsibilities:


  • Planning & Executing activities to achieve the Sales Target


  • Budgeting and Control of Sales figures. NCR & NSR Maximization.
  • Getting sales target & product wise from State Sales Manager & prepare action plan
  • New Customer Acquisition & Retention of Key customers.
  • Develop & Manage a channel of institutional customer & ensuring best sales service.
  • Market Visit- Gathering all informations about institutional customer to be visited & informing them about our Brand and Product. Verification of Non Trade Customer Sites.


  • Collection of outstanding payments


  • Responsible to engage customer to avail max cash discount & putting strategies ensuring speedy recovery of outstanding payments. Keeps track of payment from customer.
  • Use different strategies ensuring recovery of outstanding amount.


  • Servicing The Network


  • Escalate unsolved issues w.r.t indenting agent commission ,supply issues, or any contingent issues to State Sales Manager & ensure its timely redressal
  • Provide market data w.r.t new projects, competitor prices, policies, systems.
  • Closely coordinating with the CRM team for conducting relationship building activities.
  • Responsible to develop & manage the network of architects, engineers, consultants etc
  • Resolving queries of institutional customers, customer complaints (product related) & apprising State Sales Manager /technical team ensuring resolution with stipulated TAT.
  • Closely coordinate with Logistics team, C&F ensuring timely delivery of materials.


  • Market Intelligence


  • Customer Profile Understanding in a wide spectrum ranging from small-end customer to big corporate consumers.
  • Competition Knowledge and benchmarking acumen. Measurement and Analytics.
  • Analytical, problem-solving and decision-making skills. Consultative skills
  • Innovation and Creativity. Sales Intelligence, Planning and Forecasting.
  • Proactively collect market information, competitor pricing, market trends.
  • Responsible to keep track of all tenders on float in the assigned area & coordinate with the Sales Manager IS, technical services for strategic support where ever required.