Vulnerability Management

1 day ago


Bengaluru, Karnataka, India ITC Infotech Full time

Vulnerability Management - L3

Location : Bangalore

Mode : Hybrid

  • On the portal where vulnerabilities are listed, each vulnerability must be analyzed;
  • Within each record of each vulnerability, analyze the required fixes and the vendor involved
  • Contact the vendor to discuss the vulnerability fix (usually the vendor applies the fix in a test environment)
  • If there is any impact or downtime required, it will be necessary to align with Miguel Marçal on the intervention window;
  • Contact T-Systems to schedule the intervention;
  • T-Systems will have to ensure a virtual machine snapshot is performed to enable rollback protection;
  • Support the vendor during the application of the fixes in the production environment Security Operations Lead Roles and Responsibilities ( Grade IS3 / IS4) Vulnerability Analysis & Tracking
  • Review and analyze vulnerabilities listed on the security portal & Servicenow
  • Assess each vulnerability record to identify required fixes and determine the responsible vendor.
  • Maintain a centralized tracking system for all open vulnerabilities and remediation status. Vendor Coordination
  • Contact vendors to discuss and plan the application of fixes, typically in a test environment first.
  • Support vendors during the fix deployment in production environments.
  • Ensure rollback protection by coordinating virtual machine snapshots before any intervention. Intervention Planning
  • Coordinate with T-Systems to schedule interventions and confirm snapshot creation for rollback capability. Remediation Execution
  • Facilitate and monitor the application of fixes in production environments.
  • Ensure all remediation activities are completed within agreed timelines and with minimal disruption. Documentation & Reporting to CSO
  • Document all remediation steps, communications, and outcomes.
  • Provide regular updates and reports to management on vulnerability status and resolution progress to CSO.
  • Participate in the weekly and monthly review with CSO.


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