Guest Relation Host

3 days ago


chennai, India Cushman & Wakefield Full time

Job TitleGuest Relation HostJob Description SummaryAs a Guest Relations Host, you will be the first point of contact for guests, creating a welcoming and positive experience from arrival to departure. Your primary responsibility is to ensure guest satisfaction by providing exceptional service, handling inquiries, resolving issues, and offering assistance throughout their visit. You will serve as a key liaison between guests and internal departments, maintaining a professional and friendly demeanor at all times.Job DescriptionAbout the role:Ensures a smooth and seamless employee and guest experience by communicating warmly, clearly and effectively with the employee, guest, employee host, vendors, etc. to meet the request at handConsistently offers professional, friendly and welcoming interactionsAnswers and screens all incoming internal calls to handle caller's inquiries whenever appropriate and possible. Re-directs calls as needed and takes adequately detailed messages when requiredGreets, assists and/or directs visitors, vendors and the general public employing a professional, courteous, and respectful demeanor at all timesManages visitor badges and maintains appropriate visitor recordsIs actively visible in the reception area and always accessible to the customer via phone or walkie talkie. Provides advance notice to manager and customer for personal time off.About you:Minimum of 2 years of related work experience in real estate services, travel/hospitality, retail, customer service or a college degreeGood communication and coordinationWhy join Cushman & Wakefield? As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit fromBeing part of a growing global company; Career development and a promote from within culture; An organization committed to Diversity and InclusionWe're committed to providing work-life balance for our people in an inclusive, rewarding environment.We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.We have a vision of the future, where people simply belong.That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.INCO: "Cushman & Wakefield"


  • Guest Relation Host

    6 days ago


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    **Job Title** Guest Relation Host **Job Description Summary** As a Guest Relations Host, you will be the first point of contact for guests, creating a welcoming and positive experience from arrival to departure. Your primary responsibility is to ensure guest satisfaction by providing exceptional service, handling inquiries, resolving issues, and offering...


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