Nepali Support Services Professional

About Customer Support RoleWe are seeking a skilled professional to provide exceptional customer service and support. This role involves resolving customer inquiries, providing product information, and ensuring customer satisfaction.Respond to customer queries via calls, chats, and emails.Analyze customer needs and offer accurate solutions.Document...

IT Infrastructure Support SpecialistThis role involves overseeing and maintaining IT infrastructure systems to ensure optimal performance, as well as providing support to stakeholders. Key responsibilities include:Managing and maintaining Microsoft 365 Cloud Directory users access security policies device managementMonitoring and managing AWS Cloud Servers...

**Job Description:**We are seeking a Support Services Expert to join our team. In this role, you will play a crucial part in delivering exceptional customer support and resolving technical issues for our clients.You will be responsible for providing level 1/2 support on various software solutions, including cloud services, app installations, release updates,...

IT Service Delivery SpecialistThis role requires superior communication skills to serve as the primary point of contact for end-users via phone, chat or self-service tickets.Triage Tickets to respective teamsRegularly update and follow up on tickets in the queueFollow up tickets until closureThe ideal candidate should be flexible for rotational shifts, have...

Imagine working for a company that is driven by a common goal: to unleash the potential of every team.Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.We believe that the unique contributions of all team members...

Job Role Overview:We are seeking a highly skilled Desktop Support Specialist to provide expert technical assistance for desktop and laptop hardware, software, and peripherals.The ideal candidate will diagnose complex technical issues, install and configure operating systems and software applications, perform root cause analysis, and develop solutions to...

We are seeking a Language Interpreter for a full-time remote role in our organization. This is an exciting opportunity for individuals with excellent communication skills and a passion for language interpretation.As a Language Interpreter, you will be responsible for providing accurate interpretation in English and various other languages during telephone...

We're looking for a skilled individual to fill the role of Infrastructure Support Specialist.Job DescriptionThis position involves working with Azure infrastructure to ensure seamless operation and optimal performance. The successful candidate will be responsible for monitoring and handling incidents, as well as attending customer calls.Key...

Technical Support Specialist RoleThis position involves collaborating closely with Client Success to provide Tier-2 client support for software technical issues and working with the Engineering department to debug and resolve these problems.Main Responsibilities:Offer technical assistance to internal and external users, including customer service teams,...

About IT ProfessionalsWe specialize in offering top-tier support and managed services, helping businesses thrive with reliable and efficient IT solutions.Our team is seeking a skilled professional with hands-on experience in desktop support to fill this position.