Remote Reservation Specialist

6 days ago

davangere, India beBeereservation Full time

Work as a highly skilled Reservation Specialist to support a leading US-based short-term vacation rental company.This role is a remote position based in India, requiring exceptional communication skills and a commitment to delivering outstanding guest experiences.Main Responsibilities:Process refund requests and resolve billing discrepancies in accordance with established protocols.Handle guest inquiries, concerns, complaints, and disputes with empathy, professionalism, and active listening.Offer recommendations for local attractions, dining, and experiences to enhance guest satisfaction.Identify opportunities to improve reservation processes and guest experience.Ensure full compliance with policies and procedures.Perform additional related duties as required.Key Competencies:Familiarity with fluent spoken English and clear voice with US accent (mandatory).Excellent communication skills and a customer-centric approach.Experience using reservation software and property management systems.Strong organizational and multitasking abilities.Proactive problem-solving mindset.

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    2 days ago

    davangere, India beBeeReservation Full time

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    davangere, India beBeeCommunicator Full time

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