Technical Support Specialist

1 week ago


uttar pradesh, India beBeeTechnical Full time

Job SummaryThe IT Support Executive will serve as the primary point of contact for users experiencing technical issues with hardware, software or network systems.This role requires excellent communication skills and a strong ability to troubleshoot basic hardware and software problems.The successful candidate will work closely with users to resolve common issues such as password resets, software installation, and network administration.In addition to providing timely support, the IT Support Executive will be responsible for conducting regular system maintenance tasks including software updates, patches, and backups.This role also involves working on user tickets, resolving issues before exceeding Service Level Agreements (SLA), and collaborating with hardware vendors to close calls.



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