Birlasoft | Program Director

1 month ago

india Birlasoft Full time

About Birlasoft:

Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla Group, a multibillion-dollar enterprise, we boast a 12,500+ professional team committed to upholding the Group's 162-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose.

About the Job:

As a Practice head you will owns the overall development of Data & Analytics practice (Enterprise Data warehouse, data platform modernization, migration to cloud data platform, Visualization, Enterprise data governance, MDM and Advance analytics – AI/ML). This includes revenue growth, business development strategies, creation of differentiated offerings, building team competencies, marketing of technology & domain solutions / service offerings to internal/external stakeholders, building new technology capabilities, managing partnership with principles and startup eco-system. Drive strategic account growth and be responsible for the delivery of consulting services to our customers. You should have experience working with customers in the Fortune 500 and have experience leading Enterprise Data warehouse, data platform modernization, migration to cloud data platform, Visualization, Enterprise data governance, MDM and Advance analytics – AI/ML services. Serve as the executive leader behind the integrity of the organization's technology strategies and ongoing Data & Analytics initiatives.


Title: Program Director

Location: Pune

Educational Background: Masters/Professional Degree

1) P&L Management

  • Create, strategize and sign off P&L budgets along with the Sub-vertical leaders, Handled accounts (P&L) spread across various GEO
  • Ensures the vertical achieves its MTD/YTD, Q on Q targets: Revenue, EBTIDA, Operational metrics - EE and EN and aligned SG&A costs
  • Conducts monthly reviews on revenue margin, pipeline, utilization
  • Identify key parameters of improvement for vertical growth and margins
  • Lead and implement all cost related initiatives for VBUs and direct projects


2) Sales & Client Management

  • Create strategies and deliver best in class service to clients and ensure renewals of existing partnerships - primary responsibility for EE (Renewals and Extensions)
  • Identify opportunities for cross sell in the existing accounts
  • Co-own, support and propose new domain offerings/cross-sell to existing clients
  • Build Industry partnerships and come up with new offerings, solutions for the vertical
  • Support Sales and Delivery teams in proposal/solution development
  • Supporting onsite presales and customer presentations
  • Sharing customer insights with practice/sales teams, to ensure offering development in line with customer requirements
  • Exposure of long-term planning and execution


3) Service Delivery and Project Management

  • Project, Program and Portfolio Management, Process Improvement, Change Management, Risk Management, Financial Reporting, Six Sigma, DMAIC, Agile, SCRUM, Lean, Account Management, Business Development, Quality Assurance, Business Analysis, Cloud Operation
  • Decide delivery account structure for all accounts under the vertical
  • Responsible for the overall delivery of the vertical
  • Ensure smooth operations delivery and in alignment with agreed targets
  • Govern and liaise with VBU delivery leaders to ensure high-quality and on-time project delivery
  • Drive change management with agility basis business needs


4) Performance Management

  • Cascade vertical level goals to practice and account delivery teams
  • Manage performance, rewards, careers and appraisals for teams
  • Monitor overall vertical employee performance


5) Resource Management & Utilization

  • Own operating plans and identify overall resourcing and project staffing requirements along with RMG
  • Periodically review overall people operating plan and utilization


Skills Required: Min. 20 years of relevant experience required.


Additional Requirements :

  • Excellent People Management skills with strong ability to lead & mentor the team
  • Knowledge of Global IT systems and infrastructure
  • Client facing experience
  • In-depth knowledge of domain Industry and business environment
  • Analytical and problem-solving capabilities

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