Salesforce Technical Architect – Associate Director

21 hours ago

palakkad, India Cubical Operations LLP Full time

Job Title: Salesforce Technical Architect – Associate DirectorLocation: Mumbai, Bangalore, Chennai, Gurgaon, Delhi, Noida Experience: 10+ yearsKey ResponsibilitiesLead end-to-end architecture and solution design for Sales Cloud, Service Cloud, and Experience Cloud implementations.Translate complex business requirements into scalable, secure, and high-performing Salesforce solutions.Collaborate with client stakeholders, business analysts, and delivery teams to define and validate technical architectures.Design data models, integration patterns (REST/SOAP APIs, middleware), and security frameworks aligned with BFSI and Manufacturing industry standards.Provide technical leadership during presales, discovery workshops, and project delivery cycles.Ensure adherence to Salesforce best practices, governance, platform limits, and code quality standards.Guide development teams during build and deployment phases; conduct design reviews, code reviews, and performance optimization.Stay updated with the Salesforce platform roadmap, new features, and industry innovations.Required Skills & ExperienceDeep expertise across Sales Cloud, Service Cloud, and Experience Cloud (Community Cloud) implementations.Proven experience designing solutions for BFSI (lending, insurance, capital markets) and Manufacturing (sales ops, dealer networks, service operations) domains.Minimum 3 full-cycle Salesforce implementations in either BFSI or Manufacturing, preferably for large enterprise clients in India.Strong proficiency in Apex, LWC, SOQL, Flows, Process Builder, and Experience Builder.Hands-on integration experience with ERP, core banking, insurance platforms, MES, using Mulesoft or similar middleware.Strong understanding of Security & Compliance frameworks relevant to BFSI (RBI, ISO, data residency).Certifications preferred:Salesforce Application Architect / System ArchitectMinimum: Platform Developer I and Salesforce AdministratorExperience working in Agile/Scrum delivery models with onsite-offshore coordination.Preferred QualificationsSalesforce Certified Technical Architect (CTA) – highly desirable.Experience with DevOps tools such as Gearset, Copado.Exposure to Salesforce Industries (Vlocity) is a strong plus.Experience with Data Migration tools and ETL frameworks (Dataloader, ETL tools).Experience working with Indian enterprise clients across Tier-1 cities and regulated industries.Soft SkillsExcellent communication and stakeholder management abilities.Strong leadership skills with the ability to guide cross-functional technical teams.Customer-centric mindset with excellent analytical and problem-solving capabilities.

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