Cloud Contact Center Transformation Specialist

1 week ago


Aurangābad, India beBeeTransformation Full time

Cloud Contact Center Transformation SpecialistWe are seeking an experienced cloud contact center specialist to lead transformative projects for our clients in the fintech sector. A strong background in CTI consulting and hands-on experience with Amazon Connect is essential.Key Responsibilities:Design and deploy scalable Amazon Connect environments.Collaborate with business teams to translate requirements into technical solutions.Develop backend integrations using AWS Lambda and REST APIs.Integrate Amazon Connect with CRMs and support systems.Support user testing, deployment, and documentation.Troubleshoot issues and optimize existing contact flows.Requirements:Minimum 7 years of total experience in contact center/CTI space.3+ years of hands-on experience with Amazon Connect.Proven experience working in a consulting role for CTI transformation projects.Strong knowledge of Amazon Connect features: contact flows, routing, queues, agent setup.Experience integrating Amazon Connect with CRMs like Salesforce or Zendesk.Good understanding of AWS services: Lambda, DynamoDB, S3, CloudWatch.Basic scripting with Node.js or Python.Experience in building or enhancing IVRs using Amazon Lex.Ability to work independently in a client-facing environment.Nice to Have:Exposure to legacy CTI systems.AWS certification.Knowledge of SIP, VoIP, or WebRTC.Experience with Amazon Connect Tasks, Contact Lens, Wisdom.



  • Aurangābad, India beBeeCloud Full time

    Job SummaryWe are seeking a seasoned Amazon Connect consultant to spearhead CTI transformation projects. The ideal candidate will have at least 7 years of experience in contact center/CTI space, with 3+ years of hands-on experience with Amazon Connect.Key Responsibilities:Design and implement efficient contact flows, routing, queues, and agent setup using...


  • Aurangābad, India beBeeAutomation Full time

    We are seeking highly skilled professionals to assume the role of Cloud Reliability Specialist. This position involves deploying scalable infrastructure utilizing Kubernetes clusters and Rancher (RKE2/K3s).As a Cloud Reliability Specialist, your key responsibilities will include:IaC SolutionsIn this capacity, you will be required to implement Infrastructure...


  • Aurangābad, India beBeeWeb Full time

    Transformative Web Solutions Specialist We're building powerful systems that turn operational chaos into seamless workflows. As a skilled web developer, you'll work with Next.js, PWA, Android & iOS Deployment, and other technologies to build dynamic, responsive websites.Main Responsibilities: Writing clean, scalable codeCollaborating with backend and...


  • Aurangābad, India beBeeCloud Full time

    Job SummaryWe are seeking a Cloud Infrastructure Specialist to design, implement, and manage large-scale cloud infrastructure on Google Cloud Platform. The ideal candidate will ensure cloud environments follow best practices for security, operations, and networking.Main ResponsibilitiesData Engineering: Design, build, and optimize data pipelines, ETL/ELT...


  • Aurangābad, India beBeeInfrastructure Full time

    Job Title: Cloud Infrastructure SpecialistTitle: Cloud Infrastructure Specialist.Location: 100% Remote.Job Type: Contract.We are seeking a highly skilled Cloud Infrastructure Specialist to support enterprise application migrations from on-premise environments to Google Cloud Platform (GCP).About the Role:Assess existing application architectures and...


  • Aurangābad, India beBeeBusiness Full time

    SAP S/4HANA ConsultantAs a seasoned professional, you will play a key role in supporting large-scale SAP S/4HANA transformation and delivery programmes in India.Lead or contribute to the successful execution of SAP S/4HANA implementations and rollouts across complex enterprise environments.Develop and implement business process analysis, solution design, and...


  • Aurangābad, India beBeeCloudExpert Full time

    Cloud Expertise WantedWe are seeking a seasoned Cloud Infrastructure Specialist to support our customers using Managed OpenStack and Kubernetes platforms. As a Solutions Architect, you will serve as the key technical liaison for our clients, guiding them through their adoption and scaling of cloud native solutions.Key Responsibilities:Oversee the technical...


  • Aurangābad, India beBeeCloud Full time

    Job Title: Cloud Network Security SpecialistMain Responsibilities:We are looking for a skilled professional to design, implement, and maintain VMware NSX/NSX-T networks and security solutions.The ideal candidate will have experience in providing network and firewall security support for hybrid cloud environments.Responsibilities include designing highly...


  • Aurangābad, India beBeeEtl Full time

    Job Title: ETL Data Quality SpecialistAt our organization, we're looking for a skilled professional to join our team as an ETL Data Quality Specialist. This role is crucial in ensuring the accuracy and completeness of data transmitted through Extract, Transform, Load (ETL) pipelines.Job DescriptionThe successful candidate will be responsible for performing...


  • Aurangābad, India beBeeSimulation Full time

    Job Title: Simulation Asset Specialist - 54835We are seeking a highly skilled Simulation Asset Specialist to join our team. As a key member of our simulation development group, you will be responsible for transforming 3D models into simulation-ready assets for NVIDIA Isaac Sim.About the Role:You will work closely with our robotics engineering team to bridge...