IVR Solution Architect

9 hours ago

kannur, India beBeeSpeech Full time

IVR Speech Recognition Specialist Job OverviewWe are seeking experienced professionals to support the design, development, and implementation of speech-enabled IVR solutions.The ideal candidate will have hands-on experience working with Nuance IVR technologies, including Application Studio, Experience Studio, and Test Studio.Responsibilities: Design and develop IVR call flows and speech-enabled applications Work with Nuance tools to build and enhance speech recognition experiences Create conversational IVR dialogs aligned with business requirements Perform requirements gathering, documentation, and functional analysis Collaborate with cross-functional teams (developers, QA, business analysts, architects) Conduct testing, tuning, and troubleshooting of IVR solutions Optimize speech recognition performance and user experience Integrate IVR systems with backend applications and contact center platformsRequired Skills & Qualifications: Hands-on experience with Nuance IVR platforms Strong understanding of IVR technologies, VXML/CCXML, ASR/TTS, grammars Experience in speech IVR design, conversational flow development, or speech tuning Ability to analyze customer journeys and translate business needs into IVR logic Strong communication, problem-solving, and documentation skills Experience in contact center technologies is a plus

  • Genesys Cloud CX Platform Specialist

    11 hours ago

    kannur, India Tata Consultancy Services Full time

    Job Title: Genesys Engage/Genesys Cloud CX Platform Specialist – Routing DomainLocation: PuneExperience: 5 - 12 YearsJob Description:We are seeking a highly skilled Genesys Engage Platform Specialist with expertise in Routing Domain configuration and management. The ideal candidate will be responsible for the design, implementation, maintenance, and...

  • Solutions architect

    5 days ago

    Kannur, India Unity Infotech Full time

    Role Solutions Architect Purpose To design solution architecture for a business process. Deliverables Architecture Design Document Low Level Design Document Key Activities Market study Design of Application and Deployment Architecture Technical Design based on business / functional requirement. Designing logical & physical segregation of components. Data...

  • Zoho Solution Architect

    4 weeks ago

    Kannur, India Exemplifi Full time

    Experience: 8–12 years overall; 5+ years deep Zoho CRM/Creator experienceAbout ExemplifiExemplifi is a Palo Alto–based digital agency specializing in government technology solutions. We work with transit agencies, housing authorities, state lotteries, and public health departments on large-scale website and digital transformation projects. We are...

  • Zoho Solution Architect

    4 weeks ago

    Kannur, India Exemplifi Full time

    Experience: 8–12 years overall; 5+ years deep Zoho CRM/Creator experienceAbout ExemplifiExemplifi is a Palo Alto–based digital agency specializing in government technology solutions. We work with transit agencies, housing authorities, state lotteries, and public health departments on large-scale website and digital transformation projects. We are...

  • Junior Architect

    2 weeks ago

    Kannur, India Inbuilt Studio Full time

    Company DescriptionInbuilt Studio is a Noida-based company specializing in innovative architecture, interior design, and turnkey solutions for commercial, residential, and hospitality projects. Our comprehensive range of services includes concept development, layout planning, construction documentation, project management, and turnkey solutions for our...

  • Junior Architect

    1 week ago

    Kannur, India Inbuilt Studio Full time

    Company DescriptionInbuilt Studio is a Noida-based company specializing in innovative architecture, interior design, and turnkey solutions for commercial, residential, and hospitality projects. Our comprehensive range of services includes concept development, layout planning, construction documentation, project management, and turnkey solutions for our...

  • Automation Architect

    2 weeks ago

    Kannur, India Domnic Lewis Full time

    Role : : Automation / Integration Architect Grade: Manager / Senior Manager Department / Division: IT Location: Navi Mumbai Reporting To: CIO Team Size: N/A Purpose of the Role: The Automation / Integration Architect will lead enterprise-wide automation initiatives using Microsoft Power Automate, RPA, AI/ML, and low-code platforms to enhance operational...

  • Data Architect

    1 week ago

    Kannur, India Reflections Info Systems Full time

    We are looking for 10 + year experienced Data Architect with strong background in Snowflake, demonstrating leadership in technical design, architecture, and implementation of complex data solutions. Working hours - 8 hours , with a few hours of overlap during EST Time zone. This overlap hours is mandatory as meetings happen during this overlap hours. Working...

  • SharePoint On-Premises Lead

    1 week ago

    Kannur, India Empathy Technologies Full time

    Experience: 7–12 yearsLocation: Onsite / HybridRole Type: Full-time / ContractWe are looking for an experienced SharePoint On-Premises Lead / Architect to deliver a 3-tier highly available SharePoint 2019/SE farm and a full Document Management System (DMS) for a 500+ user environment.Key ResponsibilitiesDesign & implement SharePoint On-Premise architecture...

  • Cyber Security Architect

    1 week ago

    Kannur, India Staffington Global Full time

    Required Skills 15+ years of relevant Cybersecurity experience with minimum 5 years as Cybersecurity Architect or Lead EngineerBachelor’s degree in information Cybersecurity, Cybersecurity Assurance, Computer Science or related fieldsMust have fluency in English both written & verbalRelevant certifications preferred include CISSP, CISM, GSEC,...