Senior Product Engineer – Backend

3 days ago


bangalore, India SentiSum Full time

At SentiSum, we’re building the AI-native Voice Of Customer platform, helping top consumer brands understand why customers churn and what to do about it. We turn noisy support tickets, reviews, chats, and surveys into clear retention signals.As a Senior Backend Product Engineer, you’ll play a pivotal role in scaling the systems behind that intelligence, working across data pipelines, event-driven architecture, and product logic to deliver real outcomes. You won’t just build APIs, you’ll help shape features that drive revenue, retention, and product excellence.What you’ll doOwn and evolve core backend systems, from data ingestion to product logicDesign scalable, event-driven services that power real-time insightsWork closely with Product, AI, and Frontend to bring new features to lifeHelp simplify architecture, reduce tech debt, and improve performanceContribute to key engineering decisions and mentor where neededYou might be a fit if…You’ve built and scaled backend systems in a product-led companyYou have 4-8 years of experience, primarily in product tech companiesYou care about impact — and think in outcomes, not just endpointsYou’re comfortable working across distributed systems and async architecturesBonus: You’ve worked with feedback data, AI/ML, or analytics-heavy platformsOur stackLanguages: Java, PythonInfra: Kubernetes, Kafka, AWSSearch & Storage: Elasticsearch, PostgreSQL, S3Why join usWork on a product that drives real business impact for customersSmall, senior team → high trust, high ownership, no fluffBootstrapped, profitable, and building for the long termOpportunity to shape the future of AI-native customer intelligenceSalary: 25 lac - 40 lac + bonus + ESOPS



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