Technical Director of Conversational AI Systems

18 hours ago

bangalore, India beBeeTechnicalDirector Full time

Conversational AI System Architect RoleWe are seeking an experienced Technical Director to lead our conversational AI and chatbot efforts. The ideal candidate will have a strong background in developing, enhancing, modifying, and maintaining applications in the Global Markets environment.Key Responsibilities:Establish key operations and processes within the team for quality delivery and excellenceDesign complex architectures on multi or hybrid cloud and integration modules for enterprise-level systemsContribute to key accounts growth and drive engagement with partners and customers, including stakeholder managementDrive organization branding and play a consultancy role with key accounts to deliver business impactsGuide and mentor the delivery team towards excellence and growth along with quality delivery of solutionsRequired Skills and Qualifications:Experience working in Artificial Intelligence (AI) domainExpertise across industries such as Banking, Healthcare, Financial Services, Public sector, Telecom, etc.Experience with managing and growing accounts with evolving technologies and contributions to the space of client consultancy, operations and digital/interactive solutionsExperience in delivering enterprise solutions around Chatbots/ Voicebots/ Megabots, Contact Center transformation, Generative AI and Digital transformationExperience in designing reusable and scalable enterprise solutions on hybrid or multi cloud platformsExperience with multi/hybrid cloud technologies like GCP/AWS leveraging serverless architectures and OOTB managed solutionsGood understanding and experience in designing event-based architecturesStrong skills in designing database schema both SQL and NoSQL databases with optimized and cost-effective approachesDesign, build, manage and operate the continuous delivery framework and tools, and act as a subject matter expert on CI/CD for developer teamsShould possess strong client and partner management skills with the ability to multitask, and prioritizeExperience in Test Driven Development & Agile methodologiesA team leader who can collaborate across multiple teams and stakeholders with strong interpersonal skillsSelf-starter with a drive to technically mentor your cohort of technical team

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