Customer Support Advisor

7 days ago


dombivli, India beBeeCustomer Full time

Customer Service ProfessionalWe're seeking a skilled professional to provide top-notch support to our clients.Respond to customer inquiries via email, chat, and phone in a timely manner.Offer effective solutions to resolve customer issues efficiently.Keep detailed records of customer interactions in our CRM system for future reference.Collaborate with internal teams to ensure seamless communication with customers.Identify opportunities to improve processes and enhance customer satisfaction levels.To excel in this role, you'll need:Proven experience in customer service or a similar field.Strong verbal and written communication skills.Ability to multitask and prioritize tasks effectively in a fast-paced environment.Empathy and problem-solving skills to handle customer concerns professionally.Familiarity with CRM systems (e.g., Salesforce) is an asset.Benefits include:Competitive salary and performance-based bonuses.Opportunities for career growth and skill development through training and mentorship.A collaborative team environment that fosters open communication and mutual respect.Flexible working hours with remote options available.



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