ServiceNow Team Leader

2 weeks ago


shimoga, India beBeeServicemanagement Full time

ServiceNow Team Lead OverviewThe ServiceNow Team Lead will oversee a team of experienced professionals, managing incoming work assignments, allocating tasks and serving as the primary point of contact to ensure customer needs are met.Work Management: Prioritize, organize and manage incoming tasks related to ServiceNow incident resolution, service requests and platform enhancements ensuring timely delivery.Task Assignment: Allocate tasks to team members based on skillsets, workload and project requirements to optimize team performance and meet deadlines.Customer Engagement: Act as the primary liaison with customers gathering and clarifying requirements providing updates on project progress and ensuring customer satisfaction.Team Leadership: Mentor and guide team members fostering a collaborative environment providing technical guidance and supporting professional development.Key qualifications for this role include excellent communication skills, strong leadership abilities and experience working with teams in a fast-paced environment. The ideal candidate will have a proven track record of delivering high-quality results and meeting deadlines while maintaining a positive attitude and strong work ethic.Benefits:Opportunity to work with a talented team of professionalsCompetitive salary and benefits packageProfessional development opportunitiesAt our organization, we value teamwork, innovation and customer satisfaction. We are committed to creating an inclusive and diverse workplace where all employees feel valued and empowered to succeed.



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