SAP CPI

2 months ago

hyderabad, India Strada Full time

Our story
Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.

With a team of more than 8,000 experts, Strada blends leading-edge technology with human
ingenuity to help businesses across the globe design and deliver at scale. Supporting over 30 years to 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.

To learn more about us, pls visit Strada Global Page

REQUIREMENTS
Obtain knowledge of technologies such as Boomi & SCPI & PtP (ECP)
Onboard new customers
Participate in sessions to discuss customer requirements or issues
Share estimates and planning of the work with customer
Adapts and parametrizes the technical solution for the requirements provided
Resolves issues within SLA's and with high levels of customer satisfaction
Monitor processes to ensure 100% ratio of successful transactions
Implement new solutions (Interfaces)
Performs unit test and system integration test
Supports the client on the functioning of the interface
Works on multiple projects simultaneously
Ensures proper deployment of the solution (Development, Test and Production)
Maintain up-to-date documentation of the interfaces
Collaborate with other Alight teams to deliver customer related activities
Customer Micro-management activities (Priorities, Release, SFTP, CR’s, Meetings…)
Identify risks or potential issues for your customer and inform the right people (SDM, TL)
Communicate with your Team Lead (Issues, Escalations, Risks, Informational…)

Mandatory Requirements:
Good written and oral communication and presentation skills
Strong organizational/time management and negotiation skills
Experience having worked as part of a virtual team
Demonstrates high professional standards and is a team player
A high level of customer focus to support our vision of client satisfaction
Flexibility and patience in working in a dynamic/challenging environment
Excellent analytical skills
Stakeholder management experience and expertise

Highly Desirable:
Information Technology Bachelor's degree
Significant experience of managing multiple projects (preferably involving Cloud based solutions)
Boomi knowledge and experience
SCPI knowledge and experience
WebMethods knowledge and experience
Prior experience as an HR generalist or technical role

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