Digital Collections Strategist

2 days ago

mangalore, India beBeeCollectionManager Full time

Product Visionary OpportunityAs a Product Owner, you will be responsible for defining and executing the product vision, roadmap, and strategy for our centralized collections and debt management solution.Communicate the product vision and strategy to stakeholders, ensuring alignment with business objectives and risk appetite.Develop and prioritize the product backlog, focusing on high-value features that drive collections success.Work closely with cross-functional teams to gather feedback, communicate changes in priorities, and ensure smooth execution.Monitor product performance using analytics and KPIs, and drive continuous improvement based on customer feedback and industry benchmarks.Collaborate with regulatory bodies and industry experts to stay up-to-date on changing regulations and ensure compliance.Key ResponsibilitiesDefine and govern the product vision, roadmap, and strategy.Develop and prioritize the product backlog.Communicate with stakeholders and cross-functional teams.Monitor product performance and drive continuous improvement.Ensure compliance with regulatory requirements.RequirementsBachelor's degree in computer science, information systems, finance, or related fields.10+ years of experience in product ownership, collections systems, credit risk, debt management, or financial software platforms.Strong knowledge of Microsoft Dynamics 365, Azure services, decision engines, and integration patterns.Strong understanding of soft & hard collection workflows, tele calling, field visits, stat card, restructuring processes, repossession, skip tracing, and legal collections.Prior exposure to enterprise banking products on Collections is mandatory.Knowledge of delinquent cases classification, allocation, collections strategies, strategy cost benefit analysis, PTP tracking, legal proceedings, collections-related fee/charges etc.Knowledge of Loan Origination and Loan service requests will be an advantage.Familiarity with enterprise integration layers (core banking, contact center, SMS/e-mail gateways, decision engines, reporting platforms).Hands-on experience with Agile tools such as Azure DevOps, Jira, Confluence, and Agile methodology, planning, execution, ceremonies etc.Knowledge of relevant regulatory frameworks (consumer rights, AML, data privacy, write-off rules, restructuring standards).Strong stakeholder and conflict management skills.Excellent communication between technical and business units.Customer- and risk-oriented mindset.Adaptability in fast-changing regulatory and risk environments.The ideal candidate will have a strong understanding of collections processes and a proven track record of driving successful product initiatives. If you are passionate about collections and want to make a meaningful impact, we encourage you to apply.Keyword: Collection Manager

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