Support Lead

5 days ago


pune district, India Capgemini Engineering Full time

Job Title: Support Lead - Camstar/Opcenter/MES Techno-Functional Consultant (10 to 12 yrs exp.)

Must Have Technical and Functional Skills:

- Maintenance of Manufacturing Execution Systems (MES) on Siemens Opcenter MOM platform

- Hands-on support experience in MES like Opcenter MOM platform (Discrete Module preferred), Apriso, GE Proficy, Hydra, etc.

- Experience in Siemens MOM platform including - Opcenter EX, APS, MOM Connect (preferred)

- Domain experience in Discrete Manufacturing Industry, Semiconductor Industry

- Good understanding of Opcenter Execution Discrete modules and its functionality preferred)

- Good understanding ticketing tools like Remedy, Service Now

- Knowledge of Closed Loop Manufacturing (PLM and ERP)

- Good understanding of Discrete business process for complex assembly manufacturing

- Knowledge of APIs, middleware, messaging queues and enterprise integration patterns

- Knowledge of OPC-UA, PLC/SCADA interfacing

- Analytical skills, problem solving and attention to detail

- Good Knowledge of Agile framework

Roles and Responsibilities:

- Lead the Incident Management, Problem Management, Service Request, Change Management

- Managing periodic governance and reporting

- Team Management, Customer management, knowledge management

- Coordination with manufacturing site, contextualize shop floor operations, understand support customers manufacturing business processes

- SLA and KPI management, ensuring uptime and application availability

- Identify and implement continuous process improvement opportunities

- Coordination and contribution with MES COE, Interfacing application teams, and Digital Manufacturing initiatives

- Closely coordinate and work with product team to ensure seamless operations, upgrades, implementations etc.



  • Pune, Maharashtra, India Only B2B | Lead Generation & Marketing Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionOnly B2B is a globally trusted ISO-compliant demand generation company that provides intelligent strategies for lead generation and demand generation. Our experts utilize the latest and most sophisticated methods to generate warm, qualified sales leads, supporting your sales and marketing teams. We aim to nurture these leads into...


  • Pune, India Only B2B | Lead Generation & Marketing Full time

    Position Summary: We are seeking a dynamic and results-driven Appointment Generation Team Lead to oversee and guide a team of specialists focused on generating qualified leads and setting high-quality appointments. This role requires a strong communicator and motivator with a proven track record in outbound sales, appointment setting, and team leadership....


  • Pune, Maharashtra, India Only B2B | Lead Generation & Marketing Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Position Summary:We are seeking a dynamic and results-driven Appointment Generation Team Lead to oversee and guide a team of specialists focused on generating qualified leads and setting high-quality appointments. This role requires a strong communicator and motivator with a proven track record in outbound sales, appointment setting, and team leadership. The...


  • bangalore district, India Recro Full time

    Employer : Global Product Company - Established 1969 Why Join Us? Be part of a global product company with over 50 years of innovation. Work in a collaborative and growth-oriented environment . Help shape the future of digital products in a rapidly evolving industry. Job Title : Lead IT Support Engineer Job Location : Marathahalli ,...


  • hyderabad district, India Movate Full time

    IT Technical Lead – Global Client Services Location: Hyderabad Experience Required: 5 to 10 years in IT Team Leadership (macOS mandatory) We are seeking a highly motivated and experienced IT Technical Lead to head our Global Client Services team . In this role, you will lead a 10-member team of Client Service Technicians providing 24/7 global...


  • chennai district, India Canvendor Full time

    : Technical Customer Support Lead - TCSL (5+ Years Experience) | Chennai | Immediate to 30 Days Job Title : Technical Customer Support Lead Years of Experience: 5+ Years Location : Chennai Work Mode: Based out of Chennai , with the ability to commute into the office 2-3 days per week (hybrid working arrangement) Domain: Automotive, Mobility and...


  • Pune, India UKG Full time

    Role Description: - This is a full-time, on-site role located in Pune for a Lead, Product Support.- The Lead, Product Support will be responsible for overseeing daily operations of product support, ensuring customer satisfaction, and resolving complex issues.- Additional tasks include coordinating with various teams, managing escalations, analyzing trends to...

  • Solar Sales

    2 days ago


    Pune, Maharashtra, India Lead feet Full time

    **Role Description** This is a full-time, on-site role for a Sales and Service Executive in Pune at Power Technologies Private Limited. The Sales and Service Executive will be responsible for day-to-day tasks such as generating leads, managing customer relationships, conducting product demonstrations, and providing after-sales support for energy...


  • chennai district, India Canvendor Full time

    #Hiring : Technical Customer Support Lead (5+Years Experience) | Chennai | Location: Chennai Experience: 5+ Years Notice period: Immediate to 1 Week Skills Highlighted: Customer Support, Advance Excel, SQL, JQL, SLA • Self-motivated and proactive, with a strong sense of ownership and a passion for improving customer support processes and outcomes •...

  • Customer Support Lead

    3 weeks ago


    Pune, India Jeeva AI Full time

    Please note: This is an on site position in Kharadi, Pune.Timings: 6:30 PM - 3:30 AMRemote/Hybrid options are not availableNotice Period - Immediate joiners or those with a maximum notice period of 30 days are preferred.We’re a fast-growing AI startup with a fast-paced, ambitious culture. Our team often works long hours (at times 12 hours a day, 6 days a...