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1 day ago
TECH LEAD - HCM TECHNOLOGY HCM TECHNOLOGY COLLEAGUE TECHNOLOGY-ROLE DESCRIPTIONWORK IN PROGRESSThe Tech Lead of Colleague Technology spearheads technology strategy advancement, leads the HCM disciplines, orchestrates DevOps in Colleague Technology and Colleague Experience Product Line.Strategic LeadershipGENERAL RESPONSIBILITIES* Develop and execute a future-ready HCM technology roadmap tailored to the retail workforce.* Lead digital transformation initiatives in HR, including mobile-first solutions, automation, and workforce analytics.* Stay ahead of industry trends and retail-specific challenges in workforce management. Roadmap & Prioritization* Lead team through ideation, planning, business justification and prioritization processes that ensures business alignment and optimized towards delivering business outcome and value, while at the same time adhering to budget/resource constraints.Platform Ownership⚫ Own the architecture, implementation, and optimization of HCM platforms (e.g., SAP SuccessFactors, Dayforce, LMS, Paradox, Harver, Peakon).* Ensure seamless integration with payroll, scheduling, time & attendance, POS systems and integration layers.* Drive mobile accessibility and usability for frontline employees.* Ensure systems meet labor law requirements across regions, including GDPR and wage/hour regulations.* Establish governance for data privacy, access controls, and audit readiness. Operate as a member of the Colleague Technology - Product Line LT* Shape and drive the CXPL tech strategy, transformation, embed the operating model and role model the desired behaviours.Stakeholder Engagement & Leading the HCM discipline organisationLead the HCM technologists: solution architects, developers, and functional analysts.* Manage vendor relationships and ensure high-quality service delivery and support* Champion the implementation and scaling of DevOps methodologies to improve agility, efficiency, and product quality.* Drive the adoption of engineering standards, architecture solutions that are cohesive with the overallIT landscape, optimizing for scalability, security, and business alignment.* Mentor and develop a high-performing team of architects, engineers, and product managers, cultivating a culture of excellence and continuous improvement.PARAMETERS FOR SUCCESSSKILLS* Experience with high-volume hiring, seasonal workforce planning, and labor forecasting.* Familiarity with retail-specific systems (e.g., XXXXXXXX, or similar).* Certifications in HCM platforms or project management (e.g., PMP, Agile).* Experience with AI/ML in HR, especially for talent acquisition and workforce optimization.* METRICSKEY LEADERSHIP BEHAVIORAbility to lead and motivate technical teams.Excellent relationship, influencing, executive presence, and negotiationskills.EDUCATION EXPERIENCE 8+ years of experience leading HCM technology initiatives, ideally in a retail or consumer-facing environment.Expertise in HCM platforms and integrations with workforce management tools.Strong understanding of HR processes including recruiting, onboarding/offboarding,mover/joiner, scheduling, payroll, and performance & compensation management.Experience with cloud-based architectures, APIs, and mobile- first design.Proven leadership and stakeholder management skills.Bachelor's or Master's degree in Information Systems, ComputerScience, HR Technology, or related field
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