Delivery Excellence Specialist
2 weeks ago
About the Service Delivery Manager RoleThis is a senior-level position responsible for overseeing the delivery of high-quality services to clients. The ideal candidate will have excellent communication skills, be able to build strong relationships with clients and internal stakeholders, and possess a deep understanding of service assurance and cyber security. Key Responsibilities Own the key Service Delivery relationship, delivering excellence in service assurance.Liaise with internal technical staff on behalf of the client.Provide generalist Cyber consultancy.Be "application aware" and assist with uncovering growth opportunities with the client through new or product upgrades. Required Skills and Qualifications Experience with SOC, SIEM, and understanding of Cyber security are very important for this role.A good balance between customer service, technical knowledge, and experience dealing with C-level executives.Preparing and presenting client operational reporting at monthly meetings.Client SLAs and Reporting (including driving enhancements).Ensure L1 and L2 analysts are meeting SLA and following procedures. Benefits A successful candidate in this role would have great report writing skills.Onboarding of new Clients.Continuously improve operations and client engagement.
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Operations Excellence Professional
6 days ago
aligarh, India beBeeQuality Full timeJob OverviewThis role involves ensuring the quality of processes across various departments. The Quality Assurance Specialist will perform reviews, conduct training sessions, and provide coaching to employees.Perform quality assurance calls and/or process reviews for all departments.Conduct 'Process Refresher' and 'New Hire' trainings with employees.Provide...
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Building Delivery Specialist
2 weeks ago
aligarh, India beBeeProblemSolver Full timeJob Title:Portfolio ManagerOverviewWe are seeking a highly skilled Portfolio Manager to join our team. The successful candidate will be responsible for coordinating and delivering multiple small-to-medium projects simultaneously, ensuring smooth onboarding and timely delivery of utility data connections.Key ResponsibilitiesProject Coordination: Manage...
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Senior Project Delivery Specialist
1 week ago
aligarh, India beBeeImplementation Full timeJob SummaryWe are seeking a seasoned Implementation Manager to lead the successful rollout of our SimplifyVMS solution. As a key team member, you will oversee project delivery from requirements gathering to production go-live.Techno-Functional Leadership: Drive end-to-end implementation of functional workstreams, leveraging product expertise and industry...
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Project Delivery Expert
1 week ago
aligarh, India beBeeCoordinator Full timeProject Coordination Specialist Job DescriptionAbout the Role:We are seeking an experienced Project Coordination Specialist to manage client relationships, coordinate with internal teams, and plan deliverables. The ideal candidate excels in structured communication, handles high-volume projects with precision, and thrives in a fast-paced environment.This...
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Technical Excellence Specialist
2 weeks ago
aligarh, India beBeeDesign Full timeTechnical Excellence ChampionWe are seeking a highly skilled Design Engineer to promote technical excellence within our organization.Key responsibilities include:Tech Reviews and Feedback: Undertake technical reviews, peer reviews, checks, and contribute to the design process.Process Improvement: Provide continuous feedback on protocols and processes to...
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Program Delivery Specialist
6 days ago
aligarh, India beBeeProgramManagement Full timeProgram Coordinator Job DescriptionAbout Emeritus: A leading education platform making high-quality learning accessible worldwide.We collaborate with top universities to deliver state-of-the-art programs helping professionals achieve their goals.This Program Coordinator role ensures the smooth operation of our programs providing learner support, coordinating...
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Leading Technology Delivery Specialist
2 weeks ago
aligarh, India beBeeProject Full timeWe are seeking an experienced Project Manager to lead the delivery of complex technology and change initiatives across our financial services portfolio.This role is ideal for a proactive and structured individual with strong stakeholder management skills, a solid understanding of banking operations, and a track record of managing large-scale technology...
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Service Excellence Specialist
2 days ago
aligarh, India beBeeCustomerSupport Full timeCustomer Support Representative RoleWe are seeking a skilled and detail-oriented Customer Support Representative to join our team.This role will involve providing exceptional customer service, resolving issues efficiently, and contributing to the success of our operational duties.The ideal candidate will possess excellent communication skills, strong...
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Service delivery manager
4 weeks ago
Aligarh, India 3Columns Full timeCompany Profile: 3 Columns is a specialist cybersecurity firm delivering a wide range of services from Security Assurance, Security Governance, Professional services and Managed Services. Solutions include Managed Security Services, Offensive Security Services, Cyber Security Consulting, and professional services to assist customer deploy all the required...
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Senior Delivery Manager
1 week ago
aligarh, India beBeeManager Full timeAbout this JobWe are seeking a highly capable Senior Delivery Manager to lead, manage and deliver complex IT projects with strict timelines. The ideal candidate should have strong technical understanding, excellent leadership skills and hands-on experience managing large cross-functional teams for on-time delivery.Main Responsibilities:Lead and manage large...