PO_Open API

Important Information

Location : Bangalore, Pune, Chennai

Experience:  12+ years

Job Mode: Full-time

Job Summary

As a Team Lead, you'll play a critical role in supervising, managing, and motivating team members daily to optimize productivity and collaboration. Excellent communication skills are essential as you’ll be the primary contact for all team members, facilitating smooth team operations and ensuring project objectives are met promptly and effectively.

Responsibilities and Duties

Ensure team members are equipped with the necessary resources and support to perform their roles efficiently. Supervise and evaluate each team member's performance, offering feedback, and implementing corrective actions as needed to optimize productivity and quality. Ensure project control and monitoring tools are updated and accurately represent the project's real-time status. Address and resolve project-related issues, alerting higher management and clients to risks and conflicts that could impact project success. Facilitate consistent communication with the team, superiors, and clients to provide updates and address inquiries related to project development. Liaise with other departments within the organization to address and resolve matters related to the project, client, or team members (e.g., client visits, network and computer equipment issues).

Qualifications and Skills

Bachelor's degree in Business Administration, Systems Engineering, Computer Science, or Informatics. Possess proven experience in a Team Lead role. Demonstrate exceptional leadership and team management skills, with proven experience inspiring and directing cross-functional teams. Show strong communication and interpersonal skills, capable of engaging effectively with stakeholders at all organizational levels. Possess a problem-solving mindset, equipped with the creativity and collaborative spirit to address and resolve challenges efficiently.

Role-specific Requirements.

Product Owner- Open API

Key Responsibilities:

Conduct detailed analysis of business processes within the hospitality domain, identifying opportunities for 3rd party integrations through technology and APIs. Apply knowledge of hospitality industry processes and business needs for creation of detailed user stories, specifications, and acceptance criteria for the development team. Requirements Gathering: Collaborate with internal and external stakeholders to gather and prioritize requirements, ensuring the Open API platform meets user needs and market demands. Backlog Management: Maintain and prioritize the product backlog, ensuring that development teams have a clear understanding of the requirements and priorities. Cross-functional Collaboration: Work closely with engineering, design, marketing to deliver high-quality API products that meet customer expectations and drive business growth. Customer Focus: Engage with customers to understand their needs, gather feedback, and incorporate insights into product development. Performance Tracking: Define and monitor key performance indicators (KPIs) to measure the success of the Open API platform, making data-driven decisions to enhance product performance. Documentation and Training: Ensure comprehensive documentation is available for users and internal teams and provide training and support as needed.

Qualifications:

Experience: 8+ years of experience in product management, with a focus on API products or platform development and hospitality. Technical Skills: Strong technical background with a good understanding of APIs as well as practical experience in APIs, software development and cloud technologies. Project Management: Proven experience in managing product development cycles and working with Agile methodologies. Communication: Excellent verbal and written communication skills, with the ability to effectively convey complex technical concepts to both technical and non-technical audiences. Analytical Skills: Strong analytical and problem-solving skills, with the ability to make data-driven decisions. Customer-centric: Demonstrated ability to understand and anticipate customer needs and translate them into successful product features.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

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