Hospitality Expert Consultant

Organization:The Chulha Tales Kitchens LLP (A Multi-City QSR, Cloud Kitchen & Resort Development Brand)Position Summary:We are seeking a Hospitality Expert Consultant / Specialist with 25+ years of proven experience in hotel, resort, or F&B operations to provide strategic and operational guidance to The Chulha Tales Kitchens LLP. The consultant will play a pivotal role in preparing feasibility studies, operational strategies, and resolving day-to-day operational challenges across multiple formats—ranging from QSRs, cloud kitchens, restaurants, and boutique resorts.Key Responsibilities:·        Conduct market feasibility and financial viability studies for new hospitality projects (restaurants, resorts, and QSR outlets).·        Evaluate location potential, competitive landscape, pricing, and ROI projections.·        Advise on design, layout, kitchen planning, and operational workflows for efficiency and profitability.·        Develop SOPs, quality standards, and service protocols for consistency across outlets.·        Identify and resolve operational bottlenecks, supply chain issues, and HR challenges.·        Guide the team on menu engineering, guest experience, and brand positioning.·        Assist management with budgeting, cost control, and performance monitoring.·        Ensure statutory compliance with FSSAI, labor laws, and hospitality regulations.·        Advise on scalability, franchising, and strategic expansion models.Qualification Requirements:·        Bachelor’s Degree in Hotel / Hospitality Management (IHM / IIHM / AICTE approved).·        MBA / Master’s in Hospitality Management, Tourism, or Business Administration preferred.·        Executive certification in Hospitality Finance, Project Management, or Strategic Management.·        Certifications in Revenue Management (Cornell, Les Roches, EHL) preferred.·        Knowledge of Food Safety, HACCP, ISO 22000, and Quality Systems.Experience Requirements (25+ Years):·        At least 25 years in hotel, resort, or restaurant management with 10+ years in senior leadership.·        Experience with pre-opening, feasibility studies, and concept development for hospitality projects.·        Hands-on experience managing 4-star or 5-star hotels, resorts, or multi-unit restaurant chains.·        Exposure to P&L management, budgeting, operational audits, and HR mentoring.·        Experience in multi-city or franchise operations and hospitality consulting firms.·        Familiarity with project feasibility tools, PMS systems (Opera, IDS, Cloudbeds), and POS/CRM systems.·        Strong financial and analytical acumen for ROI, asset utilization, and cost control.·        Experience handling statutory and licensing compliance for hospitality businesses.·        Proficiency in technology-led hospitality management and digital transformation.Preferred Background:Ex–General Manager, Corporate Head, or Hospitality Consultant from leading hotel groups such as Taj, Marriott, ITC, Oberoi, Lemon Tree, or equivalent consulting firms (HVS, CBRE Hospitality, Horwath HTL).Leadership & Attributes:·        Visionary thinker with strong strategic and operational understanding.·        Excellent communication and interpersonal skills for leadership and advisory roles.·        Ethical, data-driven, and confidentiality-oriented professional.·        Capable of mentoring and building high-performance teams across hospitality domains.·        Strong crisis management and problem-solving abilities.Engagement Type:Consultancy / Retainer Basis (Project or Monthly Advisory)Location:Hybrid / Remote with travel to project sites (initially Siliguri, Bangalore, and expansion cities).