Recro | Recro | ServiceNow CMDB Manager

5 days ago


gurugram, India Recro Full time

Job Title: ServiceNow Manager (CMDB)


Responsibilities:

  • Design and implement CMDB solutions, including schema mapping and lifecycle configurations.
  • Ensure CMDB data accuracy and completeness through automated processes and integrations.
  • Integrate ServiceNow with third-party tools using REST/SOAP APIs and MID Server.
  • Develop automated workflows for populating CMDB.
  • Collaborate with stakeholders to gather requirements and align solutions.
  • Mentor and train team members on ServiceNow best practices.
  • Manage and track hardware/software assets and licenses.
  • Generate operational reports and define critical success factors.

Requirements:

  • 6+ years of experience in ServiceNow CMDB lifecycle management.
  • Proficiency in ServiceNow modules, including Discovery and integrations.
  • Hands-on experience with REST/SOAP APIs, scripting, and dashboard creation.
  • Familiarity with CSDM, ITSM, and Asset Management.
  • ServiceNow Certified System Administrator (CSA) or Implementation Specialist (CIS).
  • Strong problem-solving and communication skills.



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