ServiceNow Artificial Intelligence Developer

7 days ago

varanasi, India beBeeArtificialintelligence Full time

Job RoleA key appointment for a seasoned ServiceNow AI Developer with 4-10 years of experience in ITSM and AI.Mandatory base experience in IT Service Management.AI expertise in ServiceNow including Virtual Agent, Now Assist, NLU, AG&T, and custom use cases.This is a permanent full-time role where the successful candidate will be responsible for designing and implementing AI features in ServiceNow, configuring and customizing modules like ITSM, CSM, HRSD, or FSM with AI-driven enhancements, integrating external AI platforms, and collaborating with stakeholders to identify opportunities for AI automation and efficiency improvements.Design and implement AI features in ServiceNow including Virtual Agent, Predictive Intelligence, and NLU.Configure and customize ServiceNow modules like ITSM, CSM, HRSD, or FSM with AI-driven enhancements.Integrate external AI platforms or Large Language Models into ServiceNow for advanced use cases.Collaborate with stakeholders to identify opportunities for AI automation and efficiency improvements.Set up and fine-tune Now Assist and related LLM-powered capabilities within the ServiceNow ecosystem.Develop and maintain Virtual Agent topics and decision trees using Flow Designer and topic blocks.Implement and train predictive models using ServiceNow's Predictive Intelligence.Create, manage, and test custom ML solutions within ServiceNow Studio or via APIs.Ensure high-quality documentation, test coverage, and governance of AI models and features.Stay updated with latest ServiceNow and AI trends, releases, and best practices.About the RoleThis is an exciting opportunity for an experienced ServiceNow AI Developer to join our organization. As a key member of our team, you will be responsible for driving AI innovation and delivering business value through the design and implementation of AI features in ServiceNow.ResponsibilitiesThe successful candidate will have the following responsibilities:Design and implement AI features in ServiceNow.Configure and customize ServiceNow modules with AI-driven enhancements.Integrate external AI platforms or LLMs into ServiceNow.Collaborate with stakeholders to identify opportunities for AI automation and efficiency improvements.RequirementsTo be considered for this role, you must have:Mandatory base experience in IT Service Management.AI expertise in ServiceNow including Virtual Agent, Now Assist, NLU, AG&T, and custom use cases.What We OfferWe offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

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