Senior Product Manager
5 days ago
About the Role We are looking for a strategic and customer-obsessed Senior Product Manager to lead the Post Order Customer Experience charter. In this role, you will be responsible for ensuring a seamless, transparent, and delightful experience for customers after they place an order — from confirmation to delivery and post-delivery support. You will work closely with engineering, design, operations, customer support, and logistics teams to identify pain points, define product strategy, and deliver scalable solutions that improve customer satisfaction and retention.Key ResponsibilitiesOwn the end-to-end post-order journey, including order tracking, delivery communication, returns, refunds, and customer feedback loops.Deeply understand customer pain points through research, data analysis, and stakeholder inputs.Define product vision, roadmap and strategy for the entire charter, aligning with business priorities while keeping customer delight at the core.Demonstrate strong product sense and deep problem-solving skills to simplify complex operational challenges into elegant customer-facing solutions.Lead cross-functional teams to execute on the roadmap – writing clear product requirements, prioritizing features, and driving execution.Collaborate with operations, logistics, and support teams to improve service levels, reduce friction, and proactively solve order-related issues.Drive adoption and success metrics (e.g., delivery NPS, order cancellation rates, ticket volumes).Continuously iterate , learn, and optimize through experimentation , data insights, and user feedback.Balance short-term tactical wins with long-term innovation to drive both immediate impact and sustained differentiation .Act as the voice of the customer within the organization, ensuring empathy, clarity of thought, and high judgment in all decision-making.Inspire and align teams around a compelling product narrative, fostering collaboration, accountability, and a bias for actionRequirements5+ years of product management experience, preferably in consumer-facing digital products (e-commerce, food delivery, etc.).Strong understanding of supply chain, logistics, or customer service systems is a big plus.Proven track record of building and shipping high-impact products at scale.Excellent analytical and problem-solving skills; data-driven decision-making mindset.Strong communication and stakeholder management skills [with proven ability to influence without authority].Comfortable working in a fast-paced, ambiguous environment with shifting priorities.
-
Senior product manager
3 weeks ago
Bangalore, India STAN Full timeCompany Description Stan is India’s ultimate destination for creators and community interaction. It is a vibrant social platform built for the next generation where people come together to connect, collaborate, and build meaningful conversations. At Stan, users can discover clubs and chat rooms to engage in real-time conversations, share their...
-
Senior Product Manager
2 weeks ago
Bangalore, India Unacademy Full timePosition : Senior Product Manager Experience : 4 - 8 Years Location : Bengaluru (On-Site) About Us Unacademy is India’s largest learning platform, on a mission to democratize education for every learner. What began as a YouTube channel has now evolved into a powerful education ecosystem serving millions of learners across the country. We bring together top...
-
Senior Product Manager
7 days ago
bangalore, India Airlearn Full timeAbout AirlearnAirlearn makes language learning fun, interactive, and practical. We focus on helping you speak with confidence through bite-sized lessons that mix text, audio, and visuals. Whether you're picking up a new language for travel, work, or just for fun, our immersive approach makes the journey easy and enjoyable.Airlearn app focuses on explicitly...
-
Senior Product Manager
4 weeks ago
Bangalore, India Airlearn Full timeAbout Airlearn Airlearn makes language learning fun, interactive, and practical. We focus on helping you speak with confidence through bite-sized lessons that mix text, audio, and visuals. Whether you're picking up a new language for travel, work, or just for fun, our immersive approach makes the journey easy and enjoyable. Airlearn app focuses on...
-
Senior product manager
3 weeks ago
Bangalore, India Airlearn Full timeAbout Airlearn Airlearn makes language learning fun, interactive, and practical. We focus on helping you speak with confidence through bite-sized lessons that mix text, audio, and visuals. Whether you're picking up a new language for travel, work, or just for fun, our immersive approach makes the journey easy and enjoyable. Airlearn app focuses on...
-
Senior product manager
3 weeks ago
Bangalore, India Airlearn Full timeAbout Airlearn Airlearn makes language learning fun, interactive, and practical. We focus on helping you speak with confidence through bite-sized lessons that mix text, audio, and visuals. Whether you're picking up a new language for travel, work, or just for fun, our immersive approach makes the journey easy and enjoyable. Airlearn app focuses on explicitly...
-
Senior product manager
3 weeks ago
Bangalore, India Zluri Full timeSenior Product Manager Function : Product Management Job Location : Whitefield, Bangalore Reporting to : Head - Product About Us: Zluri is a next-gen Identity Governance and Administration (IGA) platform that enables IT and security teams to discover identities and applications, streamline access management, and automate access reviews—all from a single,...
-
Senior Product Manager
4 weeks ago
Bangalore, India Airlearn Full timeAbout Airlearn Airlearn makes language learning fun, interactive, and practical. We focus on helping you speak with confidence through bite-sized lessons that mix text, audio, and visuals. Whether you're picking up a new language for travel, work, or just for fun, our immersive approach makes the journey easy and enjoyable. Airlearn app focuses on...
-
Senior product manager
3 weeks ago
Bangalore, India SuperAGI Full timeAbout Super AGI: Super AGI is pioneering the future of Artificial General Intelligence with groundbreaking research and innovative AI products. Our mission is to transform the future of applications through intelligent, autonomous solutions that drive unparalleled efficiency and growth. We are building a world where AI and human intelligence collaborate...
-
Senior Product Manager
2 weeks ago
Bangalore, India Jupiter Full timeRole :- Senior Product Manager Experience - 5-8 years We are a financial services platform that leverages technology to offer our customers seamless and user-friendly products related to banking, loans, and investments. So whether it’s a savings
