Desktop Expert

4 days ago

kanpur, India beBeeEngineering Full time

**Job Description**As a skilled Desktop Engineering Support professional, you will play a pivotal role in enhancing the end-user experience by identifying and resolving systemic issues that hinder productivity. Your key responsibility will be to collaborate with business partners to understand their needs and pain points affecting productivity, primarily during device migration following merger and acquisition activity.In this critical position, you will troubleshoot desktop-related issues efficiently through advanced troubleshooting and root cause analysis. You will leverage your deep understanding of Desktop Experience (DEX) to enhance user productivity and satisfaction. Your expertise will also be utilized to develop automation scripts to streamline desktop management tasks and work closely with other IT teams for seamless integration and support of desktop systems.As an expert-level support specialist, you will address technical concerns and train end-users on best practices, ensuring they are equipped to maximize their desktop potential.**Required Skills and Qualifications:**• Advanced knowledge of Desktop Experience (DEX)**Benefits:**• Opportunity to work with a talented team of professionals**Others:**• A dynamic and supportive work environment

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