Experienced IT Service Management Specialist

7 days ago


bangalore, India beBeeITServiceManagement Full time

Job Title: Experienced IT Service Management SpecialistJob DescriptionWe are seeking a highly skilled and experienced IT Service Management Specialist to join our team. As a key member of our organization, you will be responsible for delivering exceptional service management solutions that meet the evolving needs of our business.The ideal candidate will have a strong background in IT Service Management (ITSM) and experience with ServiceNow. You will work closely with our stakeholders to understand their requirements and develop effective solutions that meet their needs.Key Responsibilities:Configure and implement ServiceNow applications in alignment with approved design plans.Develop and maintain detailed technical architecture analysis, design, and direction on development activities.Provide expert-level support on ServiceNow configurations, customizations, and integrations.Required Skills and QualificationsTo be successful in this role, you will need:A bachelor's degree in Computer Science or related field.At least 5 years of experience in IT Service Management (ITSM) with a focus on ServiceNow.Excellent technical skills, including knowledge of web applications, networks, protocols, and email.Strong analytical and problem-solving skills, with the ability to communicate complex technical concepts to non-technical stakeholders.Experience with agile development methodologies and version control systems.BenefitsAs a valued member of our team, you will enjoy a range of benefits, including:Competitive salary and bonus structure.Opportunities for career growth and professional development.A dynamic and supportive work environment.Access to cutting-edge technology and tools.OthersIn addition to the above benefits, we offer:Flexible working hours and remote work options.A comprehensive training program, including onboarding, workshops, and conferences.Opportunities to collaborate with cross-functional teams and contribute to high-profile projects.



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