Showroom Manager

10 hours ago

Bargarh, India Reliance Retail Full time

We have Showroom Manager - Reliance Jewels opportunities for locations below. We need seasoned candidate with minimum 5-12 years of jewellery industry only.Bargarh, OdishaBalangir, OdishaKendujhar, OdishaSambhalpur, OdishaJajpur, OdishaArrah, BiharKey Responsibilities -Plan retail KPIs for achieving AOPOverlook achievement of GSS number and value targets, driving through store teamMonitor overall store operations, including sales, staffing, training, inventory management, store upkeep, and controlling costs.Customer Management & focus on enhancing the customer experience at stores to improve satisfaction and loyaltyImplementing SOPs for VM/ Marketing at stores.Lead and manage the team effectively to ensure alignment with business objectives and high performance.Ability to handle and resolve conflicts in a constructive manner.Building culture of trust , integrity and respect in storesDevelop & provide opportunities to store employees through various step up programsDevelop functional capabilities in employees through appropriate training interventionsAdaption of driving sales through omni channelTAT to be followed for customer complaintsEnsuring availability manpower for planned training programsKey Performance Indicators -%LFL Growth% Walkin Target% Increase in BERImprove Diamond & Silver share in store% conversionIncrease ABVMystery audit scoreFunctional Competencies -Showroom Operations EffectivenessCustomer OrientationPlanning & OrganizingBehavioral Competencies -NurturingResult OrientationGrowth MindsetCommunication & Rapport Building

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