Senior Associate

Job Purpose To support and strengthen ISB’s alumni philanthropy efforts by coordinating alumni giving campaigns, managing donor communication and stewardship activities, facilitating class gift initiatives, and enabling deeper alumni engagement across the community. The role ensures a smooth donor experience and contributes to ISB’s mission of advancing scholarships, faculty research, and long-term institutional priorities — working closely with and supporting the Advancement Lead.Job Outline This position in the Office of Advancement supports the coordination and execution of alumni giving initiatives, including Alumni Giving Week, reunion Gifts, and class Gift campaigns—under the direction of the Advancement Lead.Key responsibilities include donor communication, stewardship activities, content creation, meeting coordination, data management, and providing backend and administrative support to ensure smooth implementation of all giving-related initiatives. The position requires strong communication skills, relationship-building abilities, project coordination, analytical strength in managing data and numbers, and a high degree of detail orientation, while supporting the Advancement Lead in driving fundraising and alumni philanthropy outcomes.Job SpecificationKnowledge / EducationMasters (preferably in Management, Communications, Social Sciences, or related fields)Strong written and verbal communicationAdvanced proficiency, hands-on experience in MS Word, Excel, and PowerPointUnderstanding of fundraising processes (preferred)Specific SkillsAlumni outreach & donor engagementFundraising communication & stewardshipProject coordination & multi-stakeholder handlingData tracking, reporting & documentationDesirable Experience1–3 years in fundraising, alumni relations, donor relations, or stakeholder managementExperience in higher education or non-profit sectorWorking with volunteer groups or alumni communitiesExperience handling donor records or CRM systemsJob Interface/Relationships:Internal Office of Advancement teamOffice of Alumni Engagement & External RelationsPGP student volunteersCreative/design teamsCommunications team ExternalISB alumni across class yearsAlumni volunteers and class ambassadorsDonors and prospective donorsCreative partners/agenciesKey Responsibilities and % Time SpentAlumni Giving Week (AGW) campaign planning, coordination, and execution - 30%Managing Reunion Giving initiatives, including class-wise outreach and ambassador coordination15%Supporting Class Gift campaigns through communication, volunteer engagement, and progress tracking - 25%Operational and backend support including donor data management, reports, documentation, and administrative tasks - 30%Total Time Spent on All Responsibilities - 100% KRA - Alumni Giving CampaignsKPI -Timely execution of campaigns & outreachMeasure - Completion of campaign activities as per timelineWeightage - 25%KRA - Alumni Participation & ConversionKPI - Increase in alumni donors & participation rateMeasure - Number of donors, participation % by classWeightage - 20%KRA - Donor Communication & StewardshipKPI - Quality, accuracy, and timeliness of donor updatesMeasure - Feedback, error-free communication, timely acknowledgementsWeightage - 20%KRA - Volunteer & Stakeholder CoordinationKPI - Smooth coordination with ambassadors & internal teamsMeasure - Response time, coordination quality, stakeholder satisfactionWeightage -15%KRA - Data & Documentation ManagementKPI - Accuracy of records, tracking sheets, and reportsMeasure - Updated datasets, error-free reportsWeightage - 20%