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High Performance Support Specialist

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aligarh, India beBeeTechnical Full time

Imagine delivering exceptional service to over 85,000 Australian businesses. As a champion of their success, you will provide smarter payments and financial services solutions.Key responsibilities include:Deliver projects that enhance the performance of the Application Support teamAct as the primary point of contact for escalated product issues from account and customer success teamsTake ownership of triage, investigation, and resolution of complex technical issuesParticipate in application monitoring using logs, data stores, internal tools, and dashboardsBe part of our incident response team, responding to alerts and sharing on-call responsibilities