Hamleys - Fun Consultants - Store Sales Job

2 days ago

hyderabad, India Reliance Retail Full time

Company OverviewReliance Retail is India's leading and fastest-growing retail company, delivering exceptional value, quality, and enhanced shopping experiences through its extensive omni-channel presence and vast store network nationwide.Job OverviewThe Hamleys Fun Consultant role at Reliance Retail focuses on engaging customers and driving store sales in Hyderabad. This full-time or part-time position is open to freshers with 0-1 years of experience who are energetic, customer-oriented, and passionate about retail, delivering delightful experiences to shoppers of all ages in Indias most iconic toy store environment.Qualifications and SkillsStore sales is a mandatory skill for this role, requiring proactive engagement with customers to achieve sales targets. (Mandatory skill)Demonstrated ability to provide excellent customer service by understanding and addressing customer needs and ensuring satisfaction at every interaction.Basic sales techniques to approach, greet, and convert walk-in visitors into satisfied customers, even for those with no retail experience.Good communication skills to interact effectively with children, parents, and diverse customer segments in a retail environment.Essential retail sales knowledge, such as handling queries, suggesting suitable products, and smooth checkout processes.Ability to quickly grasp product knowledge, including new launches, toy specifications, features, and related sales pitches.Basic inventory management such as checking stock, updating records, and reporting discrepancies to maintain store availability.Willingness to assist with visual merchandising, organizing attractive product displays, and maintaining in-store aesthetics to enhance the customer experience.Roles and ResponsibilitiesAssist customers in selecting suitable toys and products, providing engaging demonstrations and recommending appropriate options based on their needs.Deliver an interactive and fun shopping experience, engaging children and families through lively product presentations and storytelling.Achieve or exceed assigned sales targets by leveraging product knowledge and store promotions to maximize revenue opportunities.Maintain up-to-date knowledge of store inventory, ensuring timely restocking and correct arrangement of merchandise on shelves.Support the team in organizing attractive and themed visual displays, promoting new arrivals, and ensuring the store always looks inviting.Handle customer queries, feedback, and concerns politely and efficiently to enhance overall satisfaction.Follow standard operating procedures and safety compliance norms to ensure a positive, secure, and welcoming retail environment.Collaborate with team members to deliver seamless store operations and actively participate in special events or promotional activities hosted in-store.

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