Platform Systems Manager

3 days ago

davangere, India beBeeAdministrator Full time

We are seeking a skilled IT professional to manage our ServiceNow platform with expertise in CMDB & Domain separation. The ideal candidate will have 7+ years of experience and strong technical skills in automation, workflow design, and enterprise system support.About the roleManage configuration management database data accuracy and CI relationship integrity.Configure domain-specific settings, visibility rules, update sets, and troubleshoot domain conflicts.Perform day-to-day administration, including building forms, creating reports, and dashboards.Manage user access, roles, and security settings to ensure appropriate access levels and platform security.Monitor system performance, perform routine maintenance, and identify/resolve errors.Provide primary support for end-users and troubleshooting technical issues related to the platform.Collaborate with cross-functional teams to align the platform with organizational goals and contribute to continual service improvement initiatives.Requirements:The ideal candidate should possess:Strong proficiency in configuring ServiceNow modules (ITSM required).Configuration Management Database (CMDB) and Domain Separation expertise.Understanding of IT operations concepts, relational databases, and integrations using REST/SOAP APIs.Excellent problem-solving, analytical, organizational, and communication skills.Certifications:A ServiceNow Certified System Administrator (CSA) certification is beneficial.Benefits:At our organization, you can expect:Dedicated learning and development resources to enhance your skills.Opportunities to work on cutting-edge projects with the latest technologies.An employee-friendly leave policy to maintain a healthy work-life balance.Work Environment:Our organization operates under a remote-first culture, allowing employees to work from anywhere while collaborating online during set hours. We prioritize inclusivity and diversity, providing comprehensive medical and term insurance coverage and supporting your growth through reimbursed certifications and short courses.

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