MSSP Automation Engineer

Position: MSSP Automation EngineerJob Type: Full-TimeWORK FROM NOIDA OFFICE, PLEASE DON'T APPLY IF YOU ARE LOOKING FOR HYBRID OR WORK FROM HOME Reports To: SOC Team Lead / Head of Managed Services & Support / Head of Cybersecurity ServicesJob OverviewWe are looking for a developer-minded MSSP Automation Engineer to design, build, and maintain automation workflows across our Security Operations Center (SOC) and Managed Services Support (MSS) environments.Your work will directly enhance scalability by automating alert enrichment, incident response, IT support tasks, and cross-platform integrations.The ideal candidate has deep expertise in Microsoft Sentinel, Defender XDR, Microsoft 365, and Azure, with a passion for creating resilient, scalable, and secure automation pipelines.Key Responsibilities🔹 Automation Development & Integration (SOC + MSS)Design and implement Logic Apps, Power Automate flows, and custom connectors to automate:SOC workflows (alert enrichment, containment, escalation)MSS workflows (user onboarding, device compliance, license management)Build integrations across:Microsoft Sentinel, Defender (Endpoint, Identity, Office 365)Microsoft 365 (Exchange, SharePoint, Teams, Intune)Azure (VM provisioning, RBAC, networking, Entra ID)🔹 Custom Scripting & API IntegrationDevelop automation scripts using PowerShell, Python, and Microsoft Graph API.Integrate with third-party platforms (e.g., JIRA, ServiceNow, Slack, email gateways) via REST APIs and webhooks.Build and maintain Jupyter Notebooks for automation, threat hunting, and analytics.🔹 Use Case Enablement & OptimizationCollaborate with SOC analysts and IT support teams to identify automation opportunities.Enable automated containment (e.g., isolate device, disable user, revoke session) and IT actions (e.g., password reset, onboarding).Support Insider Risk, DLP, and compliance workflows with automation.🔹 Azure Platform EngineeringAutomate Azure resource provisioning, policy enforcement, and monitoring.Implement RBAC, tagging, and governance for multi-tenant environments.Support Azure automation for MSSP customer onboarding and delivery.🔹 Governance, Security & DocumentationEnsure workflows comply with standards (ISO 27001, SOC2, NIST).Maintain documentation for all playbooks, scripts, and automation assets.Implement logging, error handling, and version control.🔹 Collaboration & EnablementCollaborate with:SOC analysts and detection engineers (security automation)IT engineers (Microsoft 365 / Azure automation)Onboarding and JSM teams (workflow alignment)Deliver training and knowledge transfer on automation tools.Required Skills & Qualifications🎓 EducationBtech/BCA/MCA🏅 CertificationsRequirong>red: Microsoft Certified: Security Operations Analyst AssociatePreferred: Azure Security Engineer, Azure Administrator (AZ-104), Defender XDR, ITIL Foundation⚙️ Technical ExpertiseProficiency in Logic Apps, Power Automate, Microsoft Sentinel playbooksStrong hands-on with:Microsoft Defender XDR (MDE, MDI, MDO)Microsoft 365 (Intune, Exchange, Teams, SharePoint)Azure (VMs, Networking, Entra ID, RBAC)Skilled in PowerShell, Python, KQL, Graph API, REST APIFamiliar with Jupyter Notebooks, custom connectors, and multi-tenant MSSP setups🧠 Soft SkillsStrong analytical and problem-solving mindsetExcellent communication and documentation skillsDeveloper-oriented thinking (scalability, reusability, security focus)Fluent in EnglishExperience5+ years in cybersecurity, IT support, or SOCoperations2–3years in automation engineering or security orchestrationProven experience building automation in Sentinel, Defender XDR, Microsoft 365, and AzurePrior MSSP or multi-tenant SOC/MSS experience is highly preferred