Team Lead
7 days ago
About UsWe are Resollect, a fast-growing fintech startup building a full-stack collections and recovery operating system for the ₹80,000 Cr+ debt recovery market. Our platform unifies legal, field, and digital recovery operations, transforming how banks, NBFCs, HFCs, and fin-techs manage overdue accounts, especially in secured lending.Role OverviewWe are seeking a highly driven, detail-oriented professional to lead our dialer operations, oversee real-time MIS reporting, and manage a dynamic team of 25–30 tele-callers.This is a high-responsibility role at the intersection of operations, analytics, and people management – ideal for someone who thrives in a fast-paced startup environment and wants to make a measurable impact.Key ResponsibilitiesDialer OperationsManage and optimize daily dialer system performance (Ozonetel/Exotel or similar).Configure call flows, campaigns, and agent allocations.Monitor uptime, connectivity, and productivity; troubleshoot issues promptly.MIS & AnalyticsBuild structured dashboards and reports for real-time tracking.Deliver daily/weekly/monthly reports to stakeholders.Ensure accuracy, identify gaps, and recommend improvements.Team LeadershipLead and mentor a team of 25–30 tele-callers.Drive daily targets, SOP adherence, and call quality.Provide coaching, feedback, and resolve escalations.Cross-Team CollaborationWork closely with recovery managers, product, field, and legal teams.Support ad-hoc reporting and management requests.Ideal ProfileMinimum 3 years of experience in dialer operations and MIS reporting (preferably Ozonetel/Exotel).Hands-on experience managing call center teams in high-volume environments.Strong background in Excel, Google Sheets, CRM tools, and analytics.Excellent problem-solving, leadership, and communication skills.Proficiency in Kannada & English, additional languages are preferred but not mandatory.Startup mindset – hands-on, adaptable, and execution-driven.Why Join UsCompetitive compensation and incentive structure.Tech-enabled, automation-first workflows.Fast-track career growth with ownership and visibility.Apply now to join Resollect and help build the future of collections
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Team Lead
7 days ago
bangalore, India Valkyrie People Consulting Full timePosition: Team Lead – Remote Recruiter Location: Remote (Work from Home) Company: Valkyrie People Consulting Employment Type: Full-time About Us: Valkyrie People Consulting is a premier talent solutions partner, trusted by leading organizations across industries for high-impact hiring. We specialize in executive search, recruitment process outsourcing, and...
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Team Lead
5 days ago
bangalore, India Valkyrie People Consulting Full timePosition: Team Lead – Remote Recruiter Location: Remote (Work from Home) Company: Valkyrie People Consulting Employment Type: Full-time About Us: Valkyrie People Consulting is a premier talent solutions partner, trusted by leading organizations across industries for high-impact hiring. We specialize in executive search, recruitment process outsourcing, and...
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Team Lead
7 days ago
bangalore, India Valkyrie People Consulting Full timePosition: Team Lead – Remote Recruiter Location: Remote (Work from Home) Company: Valkyrie People Consulting Employment Type: Full-timeAbout Us:Valkyrie People Consulting is a premier talent solutions partner, trusted by leading organizations across industries for high-impact hiring. We specialize in executive search, recruitment process outsourcing, and...
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Team Lead
3 days ago
bangalore, India Zensar Technologies Full timeZENSAR -TEAM LEAD | PROJECT MANAGER OPPORTUNITY FOR GEN AI PROJECTDear Aspirant, Greetings from Zensar!!We are a technology consulting and services company with over 11,500 associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile, and competitive. We focus on conceptualizing, designing,...
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Team Lead
2 days ago
bangalore, India Zensar Technologies Full timeZENSAR -TEAM LEAD | PROJECT MANAGER OPPORTUNITY FOR GEN AI PROJECT Dear Aspirant, Greetings from Zensar!! We are a technology consulting and services company with over 11,500 associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile, and competitive. We focus on conceptualizing, designing,...
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Team Lead
6 days ago
Bangalore, India slice Full timeAbout the Team Our V- KYC team is at the forefront of secure and seamless digital onboarding at slice. We ensure every customer is verified swiftly, compliantly, and with a human touch. We’re a team of problem-solvers and process-optimizers who thrive on precision, speed, and empathy. If you’re passionate about leading teams, staying on top of regulatory...
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Team Lead
5 days ago
bangalore, India slice Full timeAbout the TeamOur V- KYC team is at the forefront of secure and seamless digital onboarding at slice. We ensure every customer is verified swiftly, compliantly, and with a human touch. We’re a team of problem-solvers and process-optimizers who thrive on precision, speed, and empathy. If you’re passionate about leading teams, staying on top of regulatory...
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Team Lead
7 days ago
bangalore, India Programmers.io Full timeJob Description:Job Title: Team Lead- Power BIShift Timings:Should be able to work until 10:30 PM ISTLocation: PAN INDIA Remote, Work from HomeExperience Required:7 - 15 YearsNote- Please ensure the Power BI Desktop App is installed on your laptop/system in advance of the interview.Strong expertise in Power BI, DAX, SQL, Data Modelling, PowerBi...
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Team Lead
5 days ago
bangalore, India Programmers.io Full timeJob Description: Job Title: Team Lead- Power BI Shift Timings: Should be able to work until 10:30 PM IST Location: PAN INDIA Remote, Work from Home Experience Required:7 - 15 Years Note- Please ensure the Power BI Desktop App is installed on your laptop/system in advance of the interview. Strong expertise in Power BI, DAX, SQL, Data Modelling, PowerBi...
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Team Lead
4 weeks ago
Bangalore, India TP Full timeTeleperformance is hiring for Team Leader - Operations- Amazon IN and NA (Customer Support) Location: Kolkata Roles and Responsibilities - Be responsible for the team's overall performance. • Ensure timely and effective completion of assigned tasks. • Resolve queries in exceptional situations and escalate them, when required (by following proper...
