Nepali Service Delivery Expert

Nepali Customer Support SpecialistKey Responsibilities:Respond to customer queries via calls, chats, and emailsAnalyze customer needs and offer accurate solutionsDocument interactions in CRM tools and follow standard proceduresCollaborate with internal teams to resolve complex issuesMaintain service quality, response time, and customer satisfaction...

Job OverviewThis role offers a unique opportunity to shape the service delivery of our Application Support team, contributing to the company's mission to reimagine business banking and payments.Drive projects that enhance the service delivery of our Application Support team, elevating the customer experience through seamless support interactions.Serve as the...

Job SummaryThe Senior Application Support Engineer plays a pivotal role in shaping and owning Zeller's commitment to excellent and highly available service delivery. This individual will be part of a small team, yet still engage in hands-on service delivery.This is an exciting opportunity for a technical professional who can manage multiple tasks with ease,...

Job Title: Language Support AssociateWe are seeking a skilled Language Support Associate to join our team. This is a full-time remote role that requires excellent language interpretation skills.The successful candidate will be responsible for providing accurate interpretation in multiple languages during telephone and video conversations between individuals...

Service Delivery SpecialistWe are looking for an experienced Service Delivery Specialist to implement and support service management processes in SAP S/4HANA. The successful candidate will configure and customize the system, collaborate with business users to gather requirements, and provide issue resolution, enhancements, and end-user training.A strong...

As a specialist, you will lead pre-sales processes for qualified services opportunities.This involves creating high-quality services statements of work, preparing project plans and pricing, and teaming with internal and external partner delivery organizations.You will also review engagements prepared by other employees for compliance and quality purposes,...

Job SummaryThis role involves delivering projects that improve service delivery, owning complex technical issues, and participating in incident response processes.The successful candidate will work with the product engineering team to ensure highly available service delivery for over 85,000 Australian businesses.

Job OverviewAs an IT Services Industry Analyst, you will play a pivotal role in dissecting the global IT services market on behalf of top IT service providers and their clients. Your expertise will empower our stakeholders to make informed decisions regarding their strategic development and operational transformation journey.The ideal candidate will possess...

Job OverviewWe seek a seasoned Service Delivery Manager to lead our service delivery endeavors. The ideal candidate will be responsible for cultivating key relationships, ensuring exceptional service quality, and providing expert guidance in cyber consultancy.This role focuses on delivering top-notch SOC services to our clients. Experience with SOC, SIEM,...

Job OpportunityWe are seeking a seasoned Technical Delivery Manager with over 10 years of hands-on experience in Duck Creek Technologies to lead complex insurance platform implementations.The ideal candidate should have deep expertise in the Duck Creek suite and a proven track record of managing end-to-end delivery in the P&C insurance domain.Skill...