Credit Card Dispute Specialist

1 week ago


kochi, India beBeeChargebacks Full time

Dispute Resolution SpecialistAs a key player in our dispute resolution team, you will serve as a subject matter expert and case investigations agent. Your primary responsibility will be to tackle customer scenarios, resolve issues, and provide guidance to junior team members.This role requires strong expertise in Mastercard processes, US Regulation Z compliance, and knowledge of Mastercard network guidelines and chargeback procedures. Experience resolving credit card disputes and chargebacks is essential.Your key responsibilities include investigating customer inquiries, analyzing data to identify patterns, and providing recommendations to resolve disputes. As an individual contributor, you will work closely with the team to achieve goals and objectives.



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