Senior Manager

1 week ago


bareilly, India beBeeFinancial Full time

This role is a senior leadership position in the financial services operations environment.The Director – Service Delivery will require the candidate to have sound knowledge and experience in AML compliance and KYC CDD review/refresh and new client onboarding for individual and institutional clients.The role involves managing a team of ~500+ people in the delivery of services across multiple clients either in same geography or cross geography.Key responsibilities include:Buiding an understanding of various technology platforms used to support client delivery with a focus on process standardization and improvement.Ensuring our services are delivered to a high quality at low cost.Fostering good communication with clients, onshore stakeholders, engagement teams and management.Requirements:Min 18 yrs in an operational environment, with at least 5 years spent in leading Operations, Minimum of 8 years of managing a large team (300+).Strong communication and relationship building skills, budgeting, forecasting and planning experience in an operational environment.Preferred background in Financial services industry, with exposure to Banking Operations and Risk Management, under the ambit of global service delivery set-up.



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