Digital Transformation Specialist

1 week ago

surat, India beBeeTransformation Full time

Digital Transformation SpecialistWe are seeking a highly motivated and detail-oriented Digital Transformation Specialist to support our digital operations, automation projects, and application management using cloud-based platforms.This role is ideal for candidates who are passionate about technology, business automation, CRM systems, and cloud applications.You will work closely with the Technology, Operations, and Business Development teams to design workflows, support daily platform activities, and optimize processes through cloud applications.Key ResponsibilitiesApplication SupportAssist in the setup, configuration, and customization of cloud apps such as:Zoho CRM, Zoho Books, Zoho Projects, Zoho People, Zoho Desk, Zoho Creator, Help with user onboarding, permission settings, and system updates.Workflow AutomationSupport in building workflows, blueprints, triggers, and automation rules.Assist in designing custom forms, modules, and dashboards.Test and troubleshoot automation processes.Data ManagementImport, clean, and maintain data inside cloud apps.Create reports and analytics dashboards for different departments.Ensure data accuracy and integrity across the system.Technical DocumentationDocument processes, configurations, and standard operating procedures.Prepare training materials and user guides for team members.User Support & TroubleshootingProvide first-level support to internal users.Identify system issues and escalate when necessary.Track and document support tickets.Project AssistanceParticipate in digital transformation and system integration projects.Collaborate with developers on custom functions (Deluge) and APIs (optional based on skill).Required Skills & QualificationsPursuing a degree in Computer Science, Information Technology, Engineering, Business, or a related field.Basic understanding of CRM systems or cloud-based platforms.Comfort with tools like Excel/Google Sheets for data handling.Strong analytical and problem-solving skills.Good communication and documentation abilities.Eagerness to learn cloud applications and business automation.

  • Digital Transformation Specialist

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    surat, India beBeeData Full time

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    surat, India beBeeProject Full time

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    surat, India beBeeDigitalMarketing Full time

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