Vice President

Position: Vice President – AML/KYC

Location: Pune

Department: Financial Markets Operations

Specialization: KYC, AML, Due Diligence

Reports to: SVP/Business Unit Head

Role Overview:

eClerx is seeking a dynamic and experienced Vice President - AML/KYC to lead our KYC operations based in Pune. As a key member of our leadership team, you will work closely with clients to align our operational capabilities with their strategic goals, ensuring excellence in Anti-Money Laundering (AML), Know Your Customer (KYC), and Due Diligence processes. This is an opportunity to manage the full KYC lifecycle, including KYC reviews, periodic refreshes, and remediation efforts, while driving operational efficiencies and fostering a high-performance culture.

Key Responsibilities:

• Client & Stakeholder Management:
• Act as a trusted advisor to clients, understanding both their long-term goals and immediate needs.
• Lead client-facing discussions to ensure alignment of KYC/AML processes with client expectations.
• Proactively manage escalations, ensuring timely resolution and future risk mitigation.
• Operational Leadership:
• Manage end-to-end KYC operations, including client onboarding, periodic KYC refreshes, and AML reviews.
• Ensure compliance with global regulatory requirements, particularly in relation to ultimate beneficial ownership (UBO), source of funds/income, PEP reviews, and sanctioned country checks.
• Drive process improvement initiatives, leveraging innovative thinking and industry best practices.
• Team Leadership & Development:
• Lead a large team of over 70 members, overseeing resource allocation, training, and onboarding.
• Manage performance appraisals, mentoring, and development programs to build high-impact teams.
• Foster a collaborative environment, encouraging knowledge sharing and continuous improvement across teams.
• Risk & Compliance Management:
• Assess and manage operational risks, ensuring strong governance frameworks are in place.
• Lead internal and external audits related to AML/KYC operations, ensuring full compliance with regulatory and client standards.
• Continuously monitor market trends and competitor strategies to anticipate risks and opportunities.
• Process Excellence & Innovation:
• Spearhead transformation initiatives to optimize the KYC/AML processes and ensure business continuity.
• Drive quality assurance initiatives, ensuring high standards of delivery across all KYC/AML activities.

Key Requirements:

• Education:
• Graduation (B.Com, BBA, BBM, BCA) or Post-Graduation (M.Com, MBA, PGDM) in Finance or related fields.
• Experience:
• 15-20 years of experience in managing large-scale KYC/AML operations, with a focus on the finance industry.
• Proven leadership experience in managing teams of 70+ people.
• Strong knowledge of KYC lifecycle, AML regulations, and Due Diligence processes, including periodic reviews, PEP assessments, and negative alert reviews.
• Skills & Competencies:
• Expertise in KYC/AML best practices, including UBO, source of funds verification, and sanctioned country assessments.
• Excellent problem-solving skills with strong numerical and data analysis capabilities.
• Proficient in MS Excel, PowerPoint, and Word, with an ability to use these tools for data analysis and reporting.
• Strong interpersonal and communication skills, with the ability to influence stakeholders and lead cross-functional teams.
• Demonstrated ability to thrive in high-pressure environments, manage multiple priorities, and deliver exceptional results.

Preferred Qualifications:

• Ability to make quick decisions and handle critical situations with minimal supervision.
• Strong logical and quantitative abilities to assess and mitigate operational risks.
• Commitment to continuous learning and development, staying current with industry trends and evolving regulatory requirements.
• Proven ability to build strong networks and partnerships both within and outside the organization.

Why eClerx?

At eClerx, we pride ourselves on delivering innovative, high-quality solutions to our clients in the financial markets. This leadership role offers an exciting opportunity to shape our KYC/AML operations and contribute to our continued growth in a rapidly changing regulatory landscape.

eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,500-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand.

For financial organizations across the world, eClerx Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges. With nearly two decades of industry experience complemented by the application of smart automation and robotics, our team of experts deliver holistic solutions across the trade life cycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.