Salesforce Business Analyst

1 week ago

mumbai, India Gravity Infosolutions, Inc. Full time

Position: Salesforce Business Analyst Location: WFO- Mumbai Type: Contract Duration: 6 months Time zone: 12pm- 9pm IST Experience: 5+ yrs Job Description: Experience in creating backlog user stories from high level business requirements Managing traceability from BRs to User Stories Sprint boxing the backlog with iterative refining Defining sprint objectives and leading the demo to showcase fulfilment of sprint objective Ability to create release notes against key milestones Tracking key dependencies & risks by priority & date sensitivity Good understanding of Admin activities Role, Profile & Permission Sets Security Good understanding of Sa les Cloud & Service Cloud Lead Nurturing Case Management Slack integration with ability to perform lead nurturing & case management SMS & WhatsApp integration Familiarity with Financial Services Cloud is highly desirable Understanding of data model to support individual, household, HUF types of accounts Understanding of different types of transactions Customer 360 view Familiarity with backend core systems for wealth management in India is highly desirable KYC, Address & CAS verification AML & Credit Rating check E-Signature using Leegality or equivalent system Wealth Spectrum, Trackwizz, BSE StAR, 1SilverBullet etc.

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