Digital Workplace Expert

5 days ago


vellore, India beBeeExpert Full time

Technical Specialist - Digital WorkplaceAbout the Role:A Digital Workplace Expert is responsible for designing, implementing and managing Office 365 environments to deliver seamless digital experiences to customers. The ideal candidate should have expertise in coding, executing PowerShell scripts, experience with Microsoft solutions and a strong understanding of IT Service Management processes.Main Responsibilities:Design and implement Office 365 environments including Exchange, Microsoft Teams, SharePoint and OneDrive for Business to meet customer requirements.Develop transformation deliverables such as assessment summaries, design documents, Bills Of Materials (BOMs), Standard Operating Procedures (SOPs) and troubleshoot deployment and migration issues.Lead, manage, build and deliver customer business results through an engineering or professional services team.Provide regular updates to customers, troubleshoot deployment and migration issues and maintain expertise in emerging technologies and market trends.Stay up-to-date with market trends and current Unified Communications as a Service (UCaaS) solutions.Develop strong problem-solving skills from conceptualization to implementation.Possess a broad knowledge base of Office 365 technical architecture.Plan delivery models and resourcing structures for various technologies.Manage hardware, software, policies and procedures needed to create, manage, distribute, use, store and revoke digital user/system certificates.Have experience with security definitions and solutions in the market required for architecting the solution.Be aware of disaster recovery plans to decide Recovery Time Objective (RTO) and Recovery Point Objective (RPO) for an architecture along with Business Continuity Planning (BCP).What We Offer:This role offers the opportunity to work on complex projects, collaborate with cross-functional teams and develop skills in digital workplace solutions. The successful candidate will be passionate about technology, committed to delivering exceptional results and possess excellent communication skills.



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