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Senior Business Solutions Provider
2 weeks ago
Business Central Support SpecialistThis role offers a unique opportunity to join a team that delivers business process improvements and system enhancements. As a Business Central support specialist, you will be responsible for providing functional and technical support to end-users, troubleshooting system issues, and assisting with system upgrades.Key Responsibilities:Mentor and train junior support specialistsProvide Tier 1 and 2 support for Business Central usersDiagnose and resolve system issues, including configuration, data, and user errorsManage support tickets and ensure timely resolution and clear communication with stakeholdersCollaborate with functional consultants, developers, and business users to test and deploy solutionsRequired Skills:5+ years of experience with Microsoft D365 Business Central, including knowledge supporting clients with financials, supply chain, and manufacturingProficiency in PowerBI and PowerAutomateStrong written and verbal communication skills, as well as interpersonal skillsAbility to be client-facing with support tasks as neededBenefits include:A dynamic work environmentOpportunities for professional growth and developmentCollaborative team-oriented culture