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Bengali Language Support Expert

3 weeks ago

pushkar, India beBeeCustomerSupport Full time

Bengali Customer Support SpecialistOur ideal candidate for this key role will deliver high-quality assistance to customers by responding to queries via calls, chats and emails.Analyze customer needs and offer precise solutions to drive resultsUtilize CRM tools to document interactions accurately and maintain standard proceduresThe ideal candidate will possess:Exceptional command of Bengali and English language skillsStrong communication, active listening and problem-solving abilitiesFlexibility to work remotely with minimal supervisionWith a focus on exceptional service delivery and maintaining strong relationships with customers, this role is perfect for individuals who thrive in dynamic environments.Develop effective strategies to resolve complex customer issues efficientlyConduct thorough analysis of customer requirements and preferencesThis position requires the ability to work independently and make sound judgments while maintaining open communication channels with internal teams. If you have excellent analytical skills, are able to multitask and prioritize tasks effectively, then we encourage you to apply for this exciting opportunity.