Deputy Associate
1 day ago
Location: Mumbai
Department: Operations & Client Services
Reports To: Operations Manager
BelleVie - Premium Lifestyle Home Super App, is one stop shop solution for anything and everything related to home. We understand the needs of residents, societies and brands, thus bringing together a holistic solution which provides a seamless & differentiated user experience. We offer customers access to curated, verified and premium quality brands across 150+ home product & service categories along with wide range and unparalleled society management services.
Our consumers are at the heart of what we are building and our vision is to provide a “Lifestyle Experience” to our users which is unparalleled, thereby enabling consumers to “Live the Good Life”.
The Community Relations Manager serves as BelleVie’s key representative, bridging communication between residents, brands, and brokers. This role is essential in managing core services such as rental, resale, and event coordination within society communities.
Key Responsibilities:
- Facilitate property registration, tenant/buyer screening, and deal closures.
- Oversee agreement documentation and ensure smooth onboarding of residents.
- Manage brand applications and coordinate event execution.
- Maintain professional conduct, uphold data privacy, and handle escalations promptly.
- Engage in upselling opportunities while ensuring excellent client experiences.
- Participate in regular training sessions and meet performance benchmarks.
Qualifications:
- Bachelor’s degree in Business, Hospitality, or related field.
- 2-3 years of experience in customer service, real estate, or event management.
- Strong communication, problem-solving, and multitasking skills.
- Comfortable with field job
Join us and be a part of delivering a premium lifestyle experience at BelleVie
